Service Advisor at Arrigo West Palm Beach

Morgan Auto Group; West Palm Beach (FL); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Service Advisor, where you will be the face of the business, ensuring exceptional customer experiences. This entry-level role offers a dynamic environment with ongoing training and growth opportunities. You will engage with customers, addressing their needs and ensuring their satisfaction while coordinating repair activities. With a competitive salary and a range of benefits, this position is perfect for those passionate about the automotive industry and customer service. Be part of a team that values your contributions and supports your professional development.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with company match

Paid Time Off

Employee discounts

Referral programs

Qualifications

• Entry-level position with a focus on customer service and satisfaction.
• Strong communication skills to handle customer inquiries and concerns.

Responsibilities

• Greet customers and provide professional service promptly.
• Estimate costs and communicate effectively with customers.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma

Automotive Certification

Job description

Job Title: Service Advisor at Arrigo West Palm Beach

Join Morgan Auto Group, a Florida leader in automotive retail, as a Service Advisor at Arrigo West Palm Beach. We offer a team environment, great benefits, ongoing training, and growth opportunities. Our valued Advisors typically earn between $60k-$100k, depending on experience.

Benefits:

• Health, Dental, Vision, Life, Disability Insurance, Health Savings Account
• 401(k) with company match
• Professional environment with training and advancement opportunities
• Paid Time Off, Tenure Bonuses, Employee discounts, Referral programs

Responsibilities:

• Greet customers promptly and provide professional service.
• Ensure customer satisfaction and loyalty by exceeding traditional service methods.
• Deliver excellent customer service, listen to inquiries, resolve concerns, and suggest additional services.
• Estimate costs, communicate with customers, and coordinate repair activities.
• Obtain customer approvals, inspect completed repairs, and ensure accuracy.
• Achieve goals for add-on sales and customer satisfaction indices.
• Deliver vehicles in perfect condition, identify repeat and first-time customers, and remind customers of maintenance schedules.
• Answer calls courteously, document changes, and review charges with customers to prevent surprises.

Additional Information:

This role is full-time, entry-level, and in the Motor Vehicle Manufacturing industry. Equal Opportunity Employer. Applicants will be notified of their rights as per federal employment laws.