Service Advisor

McGrath Acura Of Westmont; Westmont (IL); On-site; USD 60,000 - 85,000; Full time

Job summary

A leading automotive service company is seeking a Service Advisor to enhance customer satisfaction and drive long-term relationships. This role offers the chance to grow within a supportive team, where excellent communication and proven experience are key to success. Enjoy Sundays off, competitive pay plans, and promotion opportunities for top performers.

Benefits

All Sundays Off

401(k) 50% Match

Health & Dental Care

Holiday Bonus Pay

Two Weeks Paid Vacation After Two Years

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Past experience as a service advisor or similar role.
• Desire for a long-term career in a growing organization.

Responsibilities

• Greet customers promptly.
• Prepare complete and accurate estimates for services.
• Monitor vehicle progress and communicate updates.

Skills

Customer Satisfaction

Communication

Integrity

Energy Level

Computer Skills

Education

Experience as a Service Advisor

Experience as Assistant Lane Manager

Service Consultant Experience

Job description

Join to apply for the Service Advisor role at McGrath Acura Of Westmont

2 days ago Be among the first 25 applicants

Join to apply for the Service Advisor role at McGrath Acura Of Westmont

Get AI-powered advice on this job and more exclusive features.

McGrath Acura of Westmont is expanding our service team. Our main objective as Automotive Service Professionals is to do everything in our power to ensure our customers are driving a safe and reliable vehicle. We want to hire service advisors who are extremely customer focused and want to build long term relationships. If you are looking for an opportunity with excellent career growth while working for a company that treats their employees like family then join our team and help us grow to the next level!

Benefits

• All Sundays Off
• 401(k) 50% Match
• Health & Dental Care
• Holiday Bonus Pay
• Progressive, Rewarding Pay Plans
• Top Performing Long-Term Employees Receive Promotion Opportunities
• Two Weeks Paid Vacation After Two Years
  
  
  

Responsibilities

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend maintenance based on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and update customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

Requirements

Proven record of achieving exceptional customer satisfaction

Past experience as a service advisor, assistant lane manager or service consultant

Above-average energy level

A desire for a long-term career with a growing organization

Personal and professional integrity

Computer skills and willingness to learn new programs

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at McGrath Acura Of Westmont by 2x

Get notified about new Service Advisor jobs in Westmont, IL.

Oak Lawn, IL $60,000.00-$85,000.00 2 weeks ago

Chicago, IL $120,000.00-$140,000.00 2 weeks ago

Westmont, IL $85,000.00-$130,000.00 4 days ago

Elmhurst, IL $40,000.00-$65,000.00 1 month ago

Chicago, IL $70,000.00-$100,000.00 1 month ago

Chicago, IL $72,000.00-$96,331.00 1 week ago

Downers Grove, IL $130,919.00-$188,879.34 8 months ago

Westmont, IL $129,400.00-$199,500.00 1 week ago

Part Time/Remote - Customer Communication Dispatch II Coordinator

Chicago, IL $43,000.00-$58,000.00 1 month ago

Chicago, IL $112,860.00-$143,900.00 2 weeks ago

Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.