Service Advisor

Sullivan Tire And Auto Service; Waltham (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

401(k) with Company Match

Tuition Reimbursement

Employee Owned! ESOP Retirement Plan

Job summary

A leading tire and auto service provider in Waltham is seeking a Service Advisor to focus on customer service. The role involves greeting customers, providing product information, and handling service needs to build a loyal customer base. Ideal candidates have a high school diploma, customer service experience, and strong telephone skills. Benefits include health insurance, a 401(k) plan with company match, and employee ownership through an ESOP retirement plan.

Qualifications

• Customer service experience in a retail environment is essential.
• Strong communication skills to greet and assist customers.
• Dependable transportation required.

Responsibilities

• Greet customers to fulfill needs and build loyalty.
• Provide customers with product information and handle service needs.
• Schedule appointments for tire and auto service.

Skills

Customer service experience

Strong telephone skills

Understanding of tire and auto service

Education

High school diploma or equivalent

Job description

Overview

Sullivan Tire, an employee-owned company, currently has an opportunity to be a Service Advisor. The Service Advisor will be a customer service focused individual.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs

Qualifications

• High school diploma or equivalent
• Customer service experience in a retail environment
• Strong telephone skills
• Understanding the tire and auto service industry is a plus
• Dependable Transportation
• A proven sales track record in an automotive environment is a plus

Benefits

• Health Insurance- including Medical, Vision, and Dental
• Life and Disability Insurance
• Paid Holidays, Personal Time, and Vacation Time
• Discounted Services
• Employee Owned! ESOP Retirement Plan
• Flexible Spending
• 401(k) with Company Match
• Tuition Reimbursement

EEO Statement

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a family member.” Come and join our family!