Service Advisor

Penske Automotive Group

Surprise (AZ)

On-site

USD 40,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Comprehensive benefits program

Training and advancement opportunities

Values-driven culture

Job summary

A leading automotive retail company in Surprise, Arizona, is seeking an entry-level Service Advisor to enhance customer experience by coordinating vehicle service appointments and providing information on maintenance. The ideal candidate is friendly and reliable with excellent communication skills. This full-time position offers competitive pay and benefits, along with opportunities for career growth.

Qualifications

Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, and reliability.
Excellent communication and organizational skills.

Responsibilities

Liaison between customer and service department.
Scheduling appointments and reviewing service history.
Providing accurate cost estimates for repairs.

Job description

Overview

Join to apply for the Service Advisor role at Penske Automotive Group

This range is provided by Penske Automotive Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40,000.00/yr - $100,000.00/yr

What We Have To Offer

Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
Proudly named to Glassdoor's Best Places to Work
Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
Values-driven culture built on integrity, professionalism, excellence, and teamwork.

Responsibilities

As a trusted Service Advisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.

What We Are Looking For

Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
Excellent communication, interpersonal, and organizational skills.
Strong work ethic with the ability to work in a fast-paced, results-driven environment.

What You Can Bring To The Table

Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.
Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.

Apply With Us

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Compensation for this position is based upon production/sales. The wage ranges are not guaranteed and are estimates based on expected production/sales. The minimum for this position is Arizona state minimum wage.

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