Service Advisor

Lou Fusz; St. Louis (MO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical/RX/Dental/Vision

Life Insurance

401k Plan

Voluntary Benefits including short/acc

Sick Leave

Vacation

Pension Plan

Uniforms

Academy Training

Athletic Scholarships

Job summary

The Lou Fusz Automotive Network in Missouri seeks friendly, organized individuals for a union role in a fast-paced service environment. You will manage the customer experience, coordinate service flow, and ensure technicians’ time is allocated efficiently while upholding a respectful, team-focused culture.

We offer comprehensive benefits, a family-owned tradition, and opportunities for personal and professional growth within a trusted dealership network serving the St. Louis area.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills.
• Fantastic communication skills with customers.
• Professional, well-groomed personal appearance.
• Clean driving record.

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Skills

Organized

People management

Time management

Customer communication

Professional appearance

Clean driving record

Job description

Do you like to make people smile? If so, keep reading…..

We are now hiring dynamic, service-oriented individuals. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an inclusive culture based on trust, integrity, humility and passion. Our employees are creative, anticipatory, and have a tremendous sense of urgency. We strongly believe that there is a direct correlation between the quality of our customer’s experience and the supportive relationships we have with our team.

If you are fun and energetic and looking for an opportunity to grow personally as well as professionally in your career, then we are interested in talking to you. We are looking for people who are interested in helping us grow by offering our customers an experience that’s second to none. We have openings currently available and look forward to hearing from you!

This is a union position that isgoverned by the District No. 9, International Association of Machinists and Aerospace Workers A.F.L. - C.I.O.

WHAT WE OFFER

• Medical/RX/Dental/Vision


• Life Insurance


• 401k Plan


• Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer and vision


• Sick Leave


• Vacation


• Funeral Leave


• Pension Plan


• Uniforms


• Academy Training


• Athletic Scholarships

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.


• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.


• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled


• Ensures that the daily inventory of technicians' time is consistently sold to service customers.


• Distribute work between technicians efficiently

Qualifications

• Organized and friendly personality


• Demonstrated ability to manage others


• Time management skills


• Fantastic communication skills with your customers


• Professional, well-groomed personal appearance.


• Clean driving record

What We’re About

The LouFuszAutomotive Network has been serving the St. Louis and surrounding areas for 70 years!If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. Our company is still 100% family owned and operated. We have a great history of providing excellent career opportunities for sharp, energetic people. The Lou Fusz Philosophy is based on 6 principles-Respect, Hard Work, Fun, Winning, Constant Improvement, and Teamwork. Our company has always been committed to improving our community and serving the people of the St. Louis area.

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.