Service Advisor

Lou Fusz Automotive Network; St. Louis (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Join a family-owned automotive network as a Service Advisor in St. Louis. This role offers a dynamic and respectful environment where employees grow both personally and professionally. Responsibilities include managing customer experiences and ensuring effective service flow. Enjoy benefits like medical, retirement plans, and ongoing training.

Benefits

Medical/RX/Dental/Vision

401k Plan

Vacation

Pension Plan

Uniforms

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Fantastic communication skills with customers.

Responsibilities

• Oversee flow of Drive Lane and ensure effective service.
• Take ownership of the customer's experience.
• Provide concierge support for all owner inquiries.

Skills

Time management

Communication

Organizational skills

Job description

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Do you like to make people smile? If so, keep reading…..

We are now hiring dynamic, service-oriented individuals. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an inclusive culture based on trust, integrity, humility and passion. Our employees are creative, anticipatory, and have a tremendous sense of urgency. We strongly believe that there is a direct correlation between the quality of our customer’s experience and the supportive relationships we have with our team.

If you are fun and energetic and looking for an opportunity to grow personally as well as professionally in your career, then we are interested in talking to you. We are looking for people who are interested in helping us grow by offering our customers an experience that’s second to none. We have openings currently available and look forward to hearing from you!

This is a union position that is governed by the District No. 9, International Association of Machinists and Aerospace Workers A.F.L. - C.I.O.

What We Offer

• Medical/RX/Dental/Vision
• Life Insurance
• 401k Plan
• Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer and vision
• Sick Leave
• Vacation
• Funeral Leave
• Pension Plan
• Uniforms
• Academy Training
• Athletic Scholarships
  
  
  

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently
  
  
  

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
  
  
  

What We’re About

The Lou Fusz Automotive Network has been serving the St. Louis and surrounding areas for 70 years! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. Our company is still 100% family owned and operated. We have a great history of providing excellent career opportunities for sharp, energetic people. The Lou Fusz Philosophy is based on 6 principles-Respect, Hard Work, Fun, Winning, Constant Improvement, and Teamwork. Our company has always been committed to improving our community and serving the people of the St. Louis area. Apply today and find out what working for a great company with a terrific culture is all about!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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