Service Advisor

DBHW Wealth Partners; South Milwaukee (WI); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Firm sponsored benefits

120 hours of paid time off annually

7 holidays and a floating holiday

Job summary

A financial services firm in South Milwaukee is seeking an experienced Service Advisor to enhance client relationships and prepare comprehensive financial plans. The ideal candidate should have 5-9 years of experience in advisory roles, with expertise in financial planning, compliance, and client service. Additional certifications are preferred. This full-time position offers several firm-sponsored benefits and paid time off with opportunities for professional growth.

Qualifications

• 5-9 years of experience in a financial advisory role.
• Proficient in financial planning and client relationship management.
• Certifications such as Series 63, 65, and 66 preferred.

Responsibilities

• Prepare financial plans and help with day-to-day operations.
• Grow existing client relationships and manage investment strategies.
• Coordinate client onboarding and supervise entry-level positions.

Skills

Financial planning and financial advice

Client service

Compliance process

Project/time management

Client and internal communications

Education

5‑9 years of experience in an advisor role

Series 63, 65, and 66 certifications

Series 7 certification

Job description

DBHW Wealth Partners is a leading investment management, financial, and tax planning firm dedicated to providing exceptional financial direction for those who dedicate their lives to educating and serving the public. Our mission is to provide supporting, trusting and ongoing relationships with our clients. We aim to offer knowledgeable advice through our experience. Acting as a guide for our clients, we strive to bring them through all the ups and downs of life. This mission is driven by the idea that our relationship with them is full circle, and we help them take advantage of their greatest opportunities and pursue their financial goals with confidence.

We're thrilled to announce an opening for a Service Advisor at DBHW Wealth Partners! If you have a passion for retaining and growing client relationships while preparing financial plans and analyzing accounts, this role is for you.

Job Summary

The Service Advisor will be responsible for a wide range of important duties, including preparing financial plans, helping with day‑to‑day operations, account analysis, and more. It is important that the Service Advisor maintains current client relationships and lives up to the DBHW Wealth Partners service standards.

Duties / Responsibilities

General Support

• Carries out planning, analysis, investment and other decisions that affect client relationships, consulting with the Lead Advisor/Managing Director on complex decisions as needed
• Grows existing client relationships by adding more assets under management, identifying opportunities for additional services and seeking referrals
• Leverages the time and expertise of Lead Advisors/Managing Directors by assisting them and at times replacing them in the execution of steps in the client service process
• Prepares and updates financial plans, working with clients to obtain the necessary information and ensuring that it is accurately entered into the firm’s financial planning systems
• Works with Lead Advisors/Managing Directors to discuss, review and finalize financial planning assumptions and design decisions
• Works with clients, under the supervision of Lead Advisors/Managing Directors, to obtain information and prepare risk profiles and investment policy statements
• Coordinates the transfer of client assets to the firm during new client onboarding, working closely with the Operations Group
• Develops asset allocation strategies and works independently or with the Investment Group to implement (in firms without an Investment Department, may be responsible for all or most of the initial portfolio creation)
• Rebalances portfolios as directed by the Investment Committee and the Lead Advisor/Managing Director working with the client
• Participates in all client meetings and adds value to meetings by delivering presentations, facilitating discussions and preparing information
• Creates custom worksheets and analyses where needed to answer client questions or research investment opportunities
• Researches new investment products and vendors
• Facilitates the adoption of new technology by client service teams and trains others as necessary
• Frequently supervises and trains entry‑level positions and the Operations Group
• Advises clients on appropriate financial products in the context of their plans

Required Skills / Abilities

Service Advisors are expected to have expertise in the following skill areas:

• Financial planning and financial advice
• Client service
• Compliance process
• Project/time management
• Client and internal communications

Service Advisors typically work to develop their skills in the following areas:

• Relationship management
• Networking
• Management and leadership
• Coaching and mentorship

Education, Experience, and Licensing

• 5‑9 years of experience in an advisor role required.
• Series 63, 65, and 66 certifications are preferred.
• Series 7 certification preferred.

Physical Requirements

• Prolonged periods sitting or standing at a desk and working on a computer.
• This position is an in‑office position.

As a full‑time team member of the firm, you will be eligible to participate in several firm sponsored benefits. In addition, you will be entitled to accrue paid time off - starting at 120 hours each calendar year.

We also close our office for 7 holidays, and have a floating holiday available for use as well.