Service Advisor

Finnegan Chevrolet Buick GMC; Rosenberg (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Training

Paid Vacation

Medical and Dental Insurance

401K

Opportunity for Advancement

Closed Sundays

Progressive Performance Bonus Program

Job summary

Finnegan Auto Group is seeking a personable Service Advisor to oversee the service drive, ensuring prompt and courteous customer service and owning the customer's experience. You will coordinate technicians, handle owner inquiries, and help maintain daily service flow overall.

Join us for paid training, benefits, and opportunities for advancement while contributing to our community involvement and a positive dealership experience.

Qualifications

• Organized and friendly personality with strong people skills.
• Demonstrated ability to manage others and coordinate teams.
• Excellent time management and communication when assisting customers.

Responsibilities

• Oversee flow of Drive Lane and ensure prompt, courteous service.
• Take ownership of the customer's experience to leave a positive impression.
• Provide concierge support for owner inquiries, via phone or in person.
• Ensure daily technician time is allocated to service customers.
• Distribute work between technicians efficiently.

Skills

Organized

People management

Time management

Communication skills

Professional appearance

Clean driving record

Background check

Job description

At Finnegan Auto Groupwe believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training and generous employee benefits, but also rewarding outstanding effort and results through bonus and commission programs. Finnegan Auto Group also believes in doing good work in the community. When you join our team you are not only taking a step forward in an exciting career, you are also enabled to give back to community organizations.

What we offer:

• Paid Training
• Paid Vacation
• Medical and Dental Insurance
• 401K
• Opportunity for Advancement
• Closed Sundays
• Progressive Performance Bonus Program

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen