Service Advisor

Tom Kadlec Honda; Rochester (MN); On-site; USD 50,000 - 120,000; Full time

Job summary

Tom Kadlec Honda is seeking a motivated Service Advisor to join their team in Rochester, MN. This role offers excellent career growth opportunities in a supportive environment focused on customer satisfaction and team development. Candidates should possess strong communication skills and a drive for success.

Benefits

Generous pay plan with bonus opportunities

State-of-the-art facility

401(k) with company match

Paid time off including sick days and vacation

Health, dental and vision insurance

Employer paid life insurance

Short-term and long-term disability

Employee assistance programs

Health savings account (HSA)

Ongoing training opportunities

Qualifications

• Valid driver's license required.
• Customer service experience preferred.
• Desire for a long-term career with a growing organization.

Responsibilities

• Greet customers and obtain vehicle information.
• Evaluate vehicle needs and prepare cost estimates.
• Monitor vehicle progress and update customers.

Skills

Customer Service

Positive attitude

Team player

Job description

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Tom Kadlec Honda has had the privilege of serving the Rochester community since 1979. We exist to help our family, friends and community enjoy life at every stage!

So, if you are looking for an opportunity with excellent career growth while working for a company that is always growing and training their team members, then apply here as a service advisor! The pay range is $50,000-$120,000/yr.

Benefits

• A generous pay plan that includes the opportunity for bonuses
• A state-of-the-art facility
• Fully vested traditional and/or Roth IRA 401(k) with a company match
• Paid time off (PTO) such as sick days and vacation days
• Health, dental and vision insurance
• Employer paid life insurance
• Short-term and long-term disability
• 24/7 employee assistance programs (up to 10 sessions per year)
• Health savings account (HSA) and flexible spending account (FSA)
• Financial planning resources
• Identity theft protection and legal support
• On-going training opportunities
• Opportunity for advancement and professional development
  
  
  

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers
  
  
  

Requirements

• Being honest, transparent, a driven team player and owning it
• Putting people first
• Providing the highest quality environment and products
• Must have a valid driver's license
• Positive and friendly attitude
• Customer Service experience is preferred
• Above average energy level
• A desire for a long-term career with a growing organization
• Personal and professional integrity

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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