Service Advisor

Ted Moore Auto Group; Oklahoma City (OK); On-site; USD 24,000 - 60,000; Full time

Job summary

An established industry player is looking for a motivated Service Advisor to join their growing team. This role offers the chance to thrive in a fast-paced environment with unlimited career potential. As a Service Advisor, you will be the first point of contact for customers, greeting them and managing their service needs. You will translate technical issues into understandable terms, ensuring customer satisfaction while handling their concerns. This is a fantastic opportunity for individuals who are enthusiastic about the automotive industry and want to contribute to a mission-driven company focused on delivering exceptional customer experiences.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Plan with Match

Paid Vacations

Free Parking

Flexible Work Schedule

Qualifications

• Entry-level position with a focus on customer service and communication.
• Bilingual candidates are preferred for better customer interaction.

Responsibilities

• Greeting customers and scheduling service appointments.
• Writing service orders and explaining repairs to customers.
• Estimating the cost and time needed for repairs.

Skills

Customer Service

Communication Skills

Bilingual

Education

High School Diploma

Job description

Join to apply for the Service Advisor role at Ted Moore Auto Group.

Our Dealership is growing and we are seeking a full-time, motivated Service Advisor to enhance our Service team!

Do you thrive in a fast-paced environment where you have unlimited career potential? Are you an enthusiastic individual who wants to work for a mission-driven company? Do you have a desire to succeed? Then our company is the right fit for you!

About Us:

Ted Moore Auto Group is an Oklahoma-owned and locally operated automotive group with a primary focus within the automotive retailing industry. The company owns and operates several dealership franchises and collision centers within Oklahoma. The primary focus of Ted Moore Auto Group is to provide our customers the best experience, which is why we developed the Ted Moore Difference.

Benefits We Offer:

• Some work schedule flexibility available
• Benefit Packages available - Health, Dental, Vision, Life, Flex Spending Offered
• Paid vacations
• 401K plan with match
• Free Parking

Service Advisor Job Duties:

The job duties of an Auto Service Advisor may include:

• Greeting customers and scheduling service appointments
• Cataloging customers' concerns and comments
• Writing service orders and descriptions of problems and repairs
• Translating customers’ repair problems into standard repair terminology
• Explaining repairs to customers
• Test-driving vehicles to confirm service repairs
• Estimating the cost and time needed for repairs
• Handling customer complaints
• Bilingual a plus

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Motor Vehicle Manufacturing

Oklahoma City, OK $24,000 - $60,000