Service Advisor

J. M. Auto Service; Minneapolis (MN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay based on experience

6 Paid Holidays + Birthday off

PTO accrual from day one

Health insurance

Dental

401(k) match

Short-term disability + life insurance

Company-paid training

Relocation assistance available

Advancement opportunities

Potential to grow into management

Job summary

JM Auto Service in Eveleth, Minnesota is hiring a Service Advisor to join a busy, family-owned shop with a strong customer base and solid systems. You’ll own the customer journey from first call to pickup, explain repairs clearly, build trust, and sell needed maintenance while coordinating with technicians.

There is real growth potential into management as the shop expands. Expect a Monday–Friday schedule, no weekend shifts, relocation assistance, and a supportive team behind you in a town with

Qualifications

• Genuine interest in working with people.
• Strong communication skills demonstrated in customer interactions.
• Comfortable selling repair and maintenance work to customers.
• Organized and able to handle a busy day with good follow-through.
• Calm under pressure and a problem-solver, not a problem-passer.
• Automotive experience is preferred and Service Advisor experience is a big plus.
• Wants to build a career, not just find another job.

Responsibilities

• Handle customers from first phone call through pickup, explaining recommendations clearly and building trust.
• Sell needed repairs and maintenance and coordinate with technicians to keep the shop flowing.
• Grow with the company toward potential management as the business expands.

Skills

Communication skills

Sales ability

Automotive experience

Service advisor experience

Customer service

Job description

That helps a lot. This is the voice you were after: specific, confident, a little punchy, and actually selling the life and the opportunity instead of sounding like an HR template.

Done with the city? So are we, on your behalf.

If you're a strong Service Advisor spending an hour in traffic every day, paying city prices for everything, working Saturdays, and dealing with constant shop chaos — there’s a better setup a few hours north.

We’re hiring a Service Advisor at JM Auto Service in Eveleth, Minnesota, right in the heart of the Iron Range.

Up here, the commute is short, housing is still attainable, lakes are everywhere, and your paycheck actually goes somewhere. Hunting, fishing, snowmobiling, hiking, and time outside aren’t things you have to plan a weekend around. Duluth and Lake Superior are 45 minutes away, and day-to-day life is a whole lot simpler.

We’re JM Auto Service — a busy, family-owned independent repair shop with a 4.8 Google rating and 400+ reviews. We have a strong customer base, a good team, solid systems, and plenty of work.

We’re not looking for someone to simply answer the phone and write up cars.

We want someone who enjoys talking with people, selling, solving problems, keeping things moving, and taking care of customers.

You’ll work with customers from the first phone call through pickup, explain recommendations clearly, build trust, sell needed repairs and maintenance, coordinate with technicians, and help keep the shop flowing.

For the right person, this is more than a Service Advisor position. There is real opportunity to grow into management role as the company continues to grow.

Why advisors are worth relocating here for:

• Monday–Friday schedule
• No weekend shifts
• Busy shop with an established customer base
• Strong technician team behind you
• Clean, organized, professional work environment
• Systems and processes already in place
• Cost of living that lets your income go further
• Housing you can realistically own
• Short commute
• Outdoor recreation everywhere
• Small-town community without small-shop expectations

What we’re looking for:

• Someone who genuinely likes working with people
• Strong communication skills
• Comfortable selling repair and maintenance work
• Organized and able to handle a busy day
• Good follow-through
• Calm under pressure
• Problem-solver, not problem-passer
• Automotive experience is preferred
• Service Advisor experience is a big plus
• Someone who wants to build a career, not just find another job

What we offer:

• Competitive pay based on experience and ability
• 6 Paid Holidays + a Paid Birthday Day Off
• PTO accrual from day one
• 100% paid health insurance & dental
• 3% 401(k) match
• Paid short-term disability + life insurance
• Company-paid training
• Relocation assistance available
• Monday–Friday schedule
• Long-term advancement opportunity
• Potential to grow into management

We have high standards, but we also give people the tools and support to succeed.

If you’re good with customers, good at selling, like fixing problems, and want to work somewhere your effort actually matters, we should talk.

Never been to the Iron Range? Come take a look before you rule it out.

We’re happy to talk through the job, relocation, the area, or what working here is actually like.

All conversations are confidential.