Service Advisor

J. M. Auto Service; Duluth (MN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Relocation assistance

Health insurance

Paid holidays

Birthday off

PTO from day one

3% 401(k) match

Short-term disability

Life insurance

Company-paid training

Career growth

Job summary

JM Auto Service in Eveleth, Minnesota is seeking a results-driven Service Advisor to join our busy, family-owned shop. You’ll guide customers from first contact through repair recommendations, build trust, and coordinate with technicians to keep the day moving.

Relocation is available, and you’ll enjoy a Monday–Friday schedule, paid holidays, and strong growth potential toward management as the shop continues to expand.

Qualifications

• Genuine enjoyment of working with people and helping customers.
• Strong communication and listening skills.
• Ability to sell repair and maintenance work with confidence.
• Ability to stay organized and handle a busy day.

Responsibilities

• Talk with customers from the first phone call through pickup.
• Explain recommendations clearly and build trust.
• Sell needed repairs and maintenance and coordinate with technicians.
• Help keep the shop flowing and processes in place.
• Opportunity for growth into management as the company expands.

Skills

Customer service

Sales skills

Communication

Organization

Problem solving

Job description

That helps a lot. This is the voice you were after: specific, confident, a little punchy, and actually selling the life and the opportunity instead of sounding like an HR template.

Done with the city? So are we, on your behalf.

If you're a strong Service Advisor spending an hour in traffic every day, paying city prices for everything, working Saturdays, and dealing with constant shop chaos — there’s a better setup a few hours north.

We’re hiring a Service Advisor at JM Auto Service in Eveleth, Minnesota, right in the heart of the Iron Range.

Up here, the commute is short, housing is still attainable, lakes are everywhere, and your paycheck actually goes somewhere. Hunting, fishing, snowmobiling, hiking, and time outside aren’t things you have to plan a weekend around. Duluth and Lake Superior are 45 minutes away, and day-to-day life is a whole lot simpler.

We’re JM Auto Service — a busy, family-owned independent repair shop with a 4.8 Google rating and 400+ reviews. We have a strong customer base, a good team, solid systems, and plenty of work.

We’re not looking for someone to simply answer the phone and write up cars.

We want someone who enjoys talking with people, selling, solving problems, keeping things moving, and taking care of customers.

You’ll work with customers from the first phone call through pickup, explain recommendations clearly, build trust, sell needed repairs and maintenance, coordinate with technicians, and help keep the shop flowing.

For the right person, this is more than a Service Advisor position. There is real opportunity to grow into management role as the company continues to grow.

Why advisors are worth relocating here for:

• Monday–Friday schedule
• No weekend shifts
• Busy shop with an established customer base
• Strong technician team behind you
• Clean, organized, professional work environment
• Systems and processes already in place
• Cost of living that lets your income go further
• Housing you can realistically own
• Short commute
• Outdoor recreation everywhere
• Small-town community without small-shop expectations

What we’re looking for:

• Someone who genuinely likes working with people
• Strong communication skills
• Comfortable selling repair and maintenance work
• Organized and able to handle a busy day
• Good follow-through
• Calm under pressure
• Problem-solver, not problem-passer
• Automotive experience is preferred
• Service Advisor experience is a big plus
• Someone who wants to build a career, not just find another job

What we offer:

• Competitive pay based on experience and ability
• 6 Paid Holidays + a Paid Birthday Day Off
• PTO accrual from day one
• 100% paid health insurance & dental
• 3% 401(k) match
• Paid short-term disability + life insurance
• Company-paid training
• Relocation assistance available
• Monday–Friday schedule
• Long-term advancement opportunity
• Potential to grow into management

We have high standards, but we also give people the tools and support to succeed.

If you’re good with customers, good at selling, like fixing problems, and want to work somewhere your effort actually matters, we should talk.

Never been to the Iron Range? Come take a look before you rule it out.

We’re happy to talk through the job, relocation, the area, or what working here is actually like.

All conversations are confidential.