Service Advisor

Olsen Motorsports; Downers Grove (IL); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation and holidays

Growth opportunities

Team-oriented work environment

Work with respected Porsche recovery/

Job summary

Olsen Motorsports is seeking an organized, customer-focused Service Writer/Service Advisor to be the face of our Porsche restoration, repair, and performance facility in Downers Grove, IL. This full-time role manages the customer journey from initial contact through vehicle delivery, communicating needs, preparing estimates, and coordinating with technicians for a first-class experience.

Ideal candidates excel in communication, attention to detail, urgency, and relationship-building while

Qualifications

• Organized, customer-focused service writer/advisor.
• Faces the company and connects clients with the shop team.
• Ability to communicate repair and restoration needs clearly.

Responsibilities

• Manage the customer journey from first phone call or online inquiry through vehicle delivery.
• Accurately communicate repair and restoration needs and prepare estimates.
• Coordinate workflow with technicians to ensure timely service.
• Provide a first-class Olsen Motorsports experience to every client.

Job description

Porsche Restoration & Service Consultant

Olsen Motorsports | Porsche Restoration, Repair, & Performance

Location: Downers Grove, IL

Full-Time Position

Olsen Motorsports is seeking a highly organized, customer-focused Service Writer / Service Advisor to become the face of our company and the central connection between clients and our shop team.

This is a critical role responsible for managing the customer journey from the first phone call or online inquiry through vehicle delivery. The ideal candidate will provide exceptional customer service, accurately communicate repair and restoration needs, prepare estimates, coordinate workflow with technicians, and ensure every client receives a first-class Olsen Motorsports experience.

Clients entrust us with some of the most valuable and significant Porsche vehicles in the country. We are looking for a professional who understands the importance of communication, attention to detail, urgency, and relationship-building while representing one of the nation's premier Porsche repair and restoration facilities.

What Makes This Role Different

At Olsen Motorsports, we are not a volume repair shop. We specialize in Porsche service, performance upgrades, restorations, and custom builds for enthusiasts nationwide. Every vehicle has a story, and every customer expects an exceptional experience.

This position is more than writing repair orders. You will be the trusted advisor who guides customers through one of the most important experiences they can have with their Porsche.

Compensation & Benefits

• Competitive salary plus performance incentives


• Paid vacation and holidays


• Growth opportunities within an expanding company


• Work alongside one of the most respected Porsche restoration teams in the country


• Professional, organized, and team-oriented work environment

If you are passionate about Porsche, customer relationships, and delivering an elite automotive experience, we would love to hear from you.

Compensation: $100,000 - $150,000 yearly