Service Advisor

Mahalak Auto Group; Davenport (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) with company match

Degrees At Work program

Christmas Club with company match

Paid vacation and holidays

State-of-the-art facilities

Job summary

Mahalak Auto Group is seeking a Service Advisor to be the first contact for customers, scheduling and guiding them through maintenance options. You will work closely with technicians to ensure transparent estimates and high-quality service in a fast-paced environment.

We offer a Degrees At Work program, medical and dental insurance, a 401(k) with company match, paid time off, and a commitment to career growth within a modern facility that utilizes state-of-the-art tools and technology.

Qualifications

• Customer-focused mindset with a passion for service.
• Experience in automotive customer service is a plus.
• Ability to thrive in a fast-paced environment and pass background/drug checks.

Responsibilities

• Be the first point of contact for customers, scheduling appointments and understanding their needs.
• Guide customers through maintenance options with clarity and confidence.
• Provide cost estimates for repairs and services, maintaining transparency and trust.
• Collaborate with technicians to ensure timely and accurate service.
• Build lasting relationships with customers and ensure satisfaction.

Skills

Customer-focused

Service mindset

Team spirit

Job description

Unlock Your Potential as a Service Advisor at Mahalak Auto Group

Are you ready to take your career to the next level? As a Service Advisor at Mahalak Auto Group, you'll have the chance to work in a fast-paced, rewarding environment where your skills and dedication will shine. We’re looking for energetic, motivated individuals who love providing top-notch customer service while helping drivers keep their vehicles in peak condition.

Why Join Us? Here's What’s in It for You:

• Earn Generously: Competitive pay with plenty of opportunities to grow your income.
• Invest in Your Future: Access our Degrees At Work program to expand your skills.
• Comprehensive Benefits: Medical and dental insurance to keep you and your family healthy.
• Secure Retirement: A 401(k) plan with a company match to prepare for your future.
• Extra Perks: Join our Christmas Club with a company match for holiday savings.
• Enjoy Time Off: Paid vacation and holidays for work-life balance.
• Top-Notch Facilities: Work with state-of-the-art tools and technology in a modern environment.

What You'll Do

• Be the first point of contact for customers, scheduling appointments and understanding their needs.
• Guide customers through necessary and suggested maintenance with clarity and confidence.
• Provide transparent cost estimates for repairs and services, ensuring trust and satisfaction.
• Collaborate with technicians to ensure vehicles are serviced efficiently and accurately.
• Build lasting relationships with customers, making them feel valued and supported.
• Ensure every vehicle is returned in top condition, with all services completed to the highest standards.

What You’ll Need To Succeed

• Customer-Focused Mindset: Excellent people skills and a passion for service.
• Experience Preferred: Automotive and customer service experience is a plus.
• Team Spirit: A strong work ethic and ability to thrive in a fast-paced environment.
• Availability: Flexibility to work 40 hours per week, including weekends and some holidays.
• Clean Record: Ability to pass a background check and drug screening.

Why Mahalak Auto Group?

Since 1966, we’ve been committed to delivering world-class customer service. At Mahalak Auto Group, you’ll join a team that values relationships—with our employees, our customers, and our community. Your success is our success, and we’re here to support your career growth every step of the way.