Service Advisor

Diehl Toyota of Butler; Butler (Butler County); On-site; USD 55,000 - 90,000; Full time

Job summary

Diehl Toyota of Butler is seeking a full-time Service Advisor to join our team, emphasizing a customer-oriented approach in a fast-paced environment. Responsibilities include managing service appointments, communicating with both customers and team members, and ensuring customer satisfaction in accordance with manufacturer guidelines. Applicants should possess a strong background in customer service and effective communication skills.

Benefits

Dental Insurance

Health Insurance

Vision Insurance

Bonus Pay

Commission Pay

Qualifications

• Minimum one year of customer service experience required.
• Must have a valid U.S. driver's license.
• Professional appearance and attitude required.

Responsibilities

• Communicate with parts department and technicians.
• Schedule service appointments and greet customers.
• Maintain highest customer satisfaction.

Skills

Customer Service

Multi-tasking

Effective Communication

Tools

Tekion

Job description

ARE YOU A PEOPLE PERSON? Diehl of Butler is proud to announce we are seeking a full-time automotive Service Advisor to join our winning team. We are a family owned and operated business and provide an excellent high paced work environment.

• Must have a valid U.S drivers license.
• Must be reliable
• Minimum one year Customer Service experience required.
• Team Oriented and positive attitude with high energy personality.
• Ability to Multi Task and stay focused in a fast paced environment.
• Tekion experience a bonus.
• Professional appearance and attitude required.

Automotive Service Advisor/Writer Responsibilities

• Ability to achieve goals and objectives set by management.
• Communicate with parts department and technicians in order to complete repairs.
• Abiltiy to perform Multi Point Inspection
• Report to Management for additional job duties.
• Saturdays Required (alternating)
• Schedule service appointments.
• Greet and write customers up in a timely manner.
• Maintain highest customer satisfaction in accordance with Manufactures guidelines,
• Review Repair Orders to ensure work is completed
• Ability to communicate effectively with both external and internal customers and employees.
• Job Type: Full-time

Benefits:

Dental Insurance
Health Insurance
Vision Insurance

Schedule:
Monday to Friday
Alternating Weekends

Supplemental pay types:

Bonus Pay
Commission Pay
55,000 - 90,000 per year potential

Experience:

Customer Service: 1 year (Preferred)
relevant: 1 year (Preferred)

Work Location:

Butler PA

Typical start time:

7:30 AM

Typical end time:

5:30 PM