Service Administrator

Guardian Fueling Technologies, Inc; Tennessee; On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Comprehensive Coverage

401K Match

Paid Holidays

Paid Vacation

Job summary

Guardian Fueling Technologies is seeking an organized administrative assistant to support the Service and Construction departments. Under the Branch Manager, you will handle clerical tasks, billing reviews, time-entry, and purchasing activities to keep operations running smoothly.

This role emphasizes accuracy, multitasking, and strong communication. Candidates should be proficient with Excel/MS Office and Comfortable with Great Plains or similar ERP software.

Qualifications

• High school diploma/GED required.
• Strong attention to detail and multitasking ability.
• Good knowledge of Excel/MS Office.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Self-starter with focus on process improvement.
• Great Plains experience a plus.
• Related work experience in service dispatching strongly.

Responsibilities

• Review Service Tickets for billing accuracy.
• Enter time worked for Service Technicians and Construction personnel in Great Plains – Time Track software.
• Close out Gilbarco/Warranty claims.
• Issue and receive Purchase Orders.
• Commission/Register new equipment installed.
• Review denied/past-due invoices.
• Obtain multiple trip approval for billing purposes.
• Assist construction manager with ordering equipment, setting up jobs and reviewing jobs for close out.

Skills

Attention to detail

Excel/MS Office

Multitasking

Verbal and written communication

Interpersonal skills

Process improvement

Service dispatching experience

Great Plains experience

Education

High school diploma/GED

Tools

Great Plains

Time Track

Job description

Summary/Objective

Under the direct supervision of the Branch Manager, this position provides administrative support for the Service and Construction departments.

Essential Job Functions

• Review Service Tickets for billing accuracy.
• Enter time worked for Service Technicians and Construction personnel in Great Plains – Time Track software.
• Close out Gilbarco/Warranty claims.
• Issue and receive Purchase Orders.
• Commission/Register new equipment installed.
• Review denied/past-due invoices.
• Obtain multiple trip approval for billing purposes.
• Assist construction manager with ordering equipment, setting up jobs and reviewing jobs for close out.

Additional Eligibility Qualifications

• Strong attention to detail.
• Good knowledge of Excel/MS Office.
• Good at multitasking and prioritization.
• Excellent verbal and written communication skills required.
• Excellent interpersonal skills required.
• Self-starter with focus on process improvement.
• Great Plains experience a plus.
• Related work experience in service dispatching strongly.

Competencies

• Thoroughness
• Technical capacity
• Personal responsibility

Supervisory Responsibility

This position has no direct supervisory responsibilities, but may serve as a coach and mentor for other positions within the company.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

Position Type/Expected Hours of Work

Standard Office hours are Monday- Friday 8-5 PM.

Travel

Local travel into the branch is expected.

Required Education and Experience

High school diploma/GED required.

Work Authorization/Security Clearance

US Work Authorization is required.

EEO Statement

As an Equal Employment Opportunity employer, it is Guardian Fueling Technologies’ policy to provide equal employment opportunity for all applicants and employees. Guardian Fueling Technologies does not unlawfully discriminate on the basis of race, national origin, sex, pregnancy, color, religion, age, physical or mental disability, legally-protected medical condition, veteran status, marital status, sexual orientation, or any other basis protected by state or federal laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

GFT is a Drug-Free Workplace, and we proudly encourage military and veteran candidates to apply.

We offer fantastic benefits including Comprehensive Coverage, 401K Match, Paid Holidays, Paid Vacation and more!