SERVICE ADMINISTRATOR

Equipment Depot Master; Knopp (KY); On-site; USD 30,000 - 42,000; Full time

Job summary

Equipment Depot Master is seeking a detail-oriented office administrator to support the service department. The role involves time-card entry into payroll, posting hours in the ERP, answering and routing calls, and processing service invoices and related documents.

The position also includes scanning, mailing invoices, managing office supplies, and handling insurance requests for customers and vendors. A high school diploma and 3+ years of office experience are required.

Qualifications

• 3+ years of office administration experience.
• Proficient with MS Word and Excel.
• Ability to manage multiple clerical tasks and deadlines.

Responsibilities

• Enter technician time card information into payroll system.
• Post technician times into the ERP system.
• Answer inbound calls and route to correct department.
• Scan service invoices and related documents.
• Mail service invoices.
• Control and replenish office supplies.
• Process customer/vendor insurance requests.
• Perform other clerical duties as assigned.

Skills

Office administration

Customer service

Time management

Data entry

Education

High School Diploma

Tools

ERP system

Microsoft Word

Microsoft Excel

Job description

POSITION SUMMARYThis position will provide assistance to the service department’s day-to-day functions performing clerical duties.ESSENTIAL FUNCTIONSReasonable Accommodations StatementTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Essential Functions Statement(s)Enter technician time card information into the payroll systemPost technician times into the operating system (ERP)Answer in-bound calls and route to the correct department and or recipientScanning of all service invoices and other documents as requiredMailing of all service invoicesOffice supply control and replenishmentProcess customer / vendor insurance requestsPerform other clerical duties assigned by managementSKILLS & ABILITIESEducation: High School DegreeExperience: 3 + years of office administration experienceComputer Skills: Basic Microsoft Word, ExcelWORK ENVIRONMENTWork environment varies from office to job site to industrial locationsOUR CORE VALUESPassion to Perform – We are passionate to perform and focus on concrete achievementsTrust to Act – We are empowered to act, and act in a powerful wayAct Responsibly – We are responsible for our actions and the consequences they have for our stakeholders and our environmentMake it Fun! – We are serious about making work fun; it’s the way we do thingsAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.