Service Account Manager (Electrical)

Feyen Zylstra; Charleston (SC); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Generous benefits

Competitive compensation

Paid time off

Training and development

Growth opportunities

Safe work environment

Great company culture

Job summary

Feyen Zylstra in Charleston, SC is seeking an Account Manager (Service Manager) to direct large commercial and industrial electrical construction projects, focusing on safety, quality, and profitability.

You will manage finances, risk, and customer relationships with GCs, subcontractors, and vendors, and ensure compliance with codes and standards while leading field teams.

Qualifications

• Bachelor’s in construction management or equivalent experience in electrical construction management.
• 10+ years’ experience in electrical/electrical service or electrical construction.
• Experience in a customer-facing role.
• Ability to understand industry codes, corporate practices, processes, and standards and their impact on project performance and customer satisfaction.
• Superior verbal and written communication and interpersonal skills.
• Strong knowledge of Bluebeam, Accubid, and MS Office Suite.
• Ability to travel regionally to project sites.
• Demonstrated organizational and project management skills.

Responsibilities

• Oversee direction, financial and risk management of large electrical construction projects.
• Lead safety and project success through technical leadership and cross-functional collaboration.
• Develop and maintain relationships with GCs, subcontractors, vendors, and internal teams to ensure project success.
• Ensure compliance with industry codes, standards, and company practices throughout the project lifecycle.
• Communicate project status, risks, and outcomes to stakeholders and drive customer satisfaction.

Skills

Customer-facing experience

Verbal and written communication

Project management

Safety leadership

Travel readiness

Education

Bachelor’s in construction management

High School diploma/GED

Tools

Bluebeam

Accubid

MS Office Suite

Job description

Feyen Zylstra is a team of hardworking thinkers and doers who use their brains and brawn to solve the most complex problems associated with the design, installation, and maintenance of electrical and low voltage systems.

We leverage our capability and creativity in electrical solutions to deliver results that drive our purpose of having a positive impact on the lives of people. This starts with our employees and providing them with great pay and benefits, safe and energizing work environments, and opportunities to learn and grow. Our team is data-driven, innovative, collaborative, and committed to the success of those around them.

FZ is looking for an Account Manager (Service Manager) for the Charleston, SC office. This role is responsible for the overall direction, financial and risk management of large commercial and industrial electrical construction projects.

What We’re Looking for:

• A Technical Leader. Your expertise is a huge asset. It gives you credibility with your customers and allows you to find solutions to their hardest problems. You pass this expertise down to field teams, ensuring their development and project success. Above all, you lead the way with Safety.
• A Problem Solver. Your skills include prioritization, delegation, risk assessment, communicating and multi-tasking. When problems arise, things get off track, or an emergency presents itself, you roll up your sleeves to collaborate, direct, and get the job done.
• Process Oriented. You recognize that problems can be mitigated through proper use of processes, standards, and early risk assessment.
• A Scorekeeper. You understand the importance of measuring progress and results, financial and otherwise. You hold yourself accountable to meet your goals and maintain customer satisfaction. You connect strategies to outcome and results. The success created through solving customers’ toughest problems creates trust and garners more business.
• A Relationship Builder. Whether it is with a GC, subcontractor, vendor, or coworkers, you realize that relationships are important. You are visible and accessible on job sites. You can confidently influence others and resolve conflict. You treat others with respect, appreciate differences, collaborate on the big things and communicate to prevent and avert problems.

Key Qualifications:

• Bachelor’s in construction management OR equivalent experience in electrical construction management with a High School diploma/GED required.
• 10+ years’ experience in electrical/electrical service or electrical construction.
• Experience in a customer-facing role.
• Ability to understand industry codes, corporate practices, processes, and standards and their impact on project performance and customer satisfaction is essential.
• Superior verbal and written communication and interpersonal skills (tact, diplomacy, influence) required.
• Strong knowledge of Bluebeam, Accubid, and MS Office Suite.
• Ability to travel regionally to project sites required.
• Demonstrated organizational and project management skills.

We offer generous benefits, competitive compensation, paid time off, training and development, the opportunity for growth, a safe work environment, and the chance to work with a winning team in a great company culture. Candidates are required to pass a pre-employment drug screen. FZ is an Equal Opportunity Employer and considers applicants without regard to race, color, religion, sex, national origin, or other protected classes.