Server - Yakiya

Panda Restaurant Group

Pasadena (CA)

On-site

USD 24,851 - 28,984

Full time

14 days+

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Benefits offered by this job

Flexible schedules

Free meals while working

401K with company match

Medical, Vision, and Dental Insurance

Paid training

Job summary

A family-owned restaurant group in Pasadena, CA is seeking a Server for the Yakiya role. This position focuses on providing exceptional customer service and maintaining a clean dining area. Ideal candidates should have a high school diploma and prior restaurant experience, along with strong communication skills. The role offers flexible schedules and competitive hourly pay ranging from $18.04 to $21.04.

Qualifications

Must be 18 years of age to carry alcoholic beverages
Restaurant experience is a plus
Ability to communicate fluently with guests

Responsibilities

Serve guests quickly and efficiently with knowledge of menus
Greet guests in a timely, friendly manner
Engage guests in small talk to enhance dining experience

Skills

Customer service

Communication skills

Time management

Education

High school graduate

Job description

Join to apply for the Server - Yakiya role at Panda Restaurant Group

Summary of Job Description

The server plays a critical role in serving guests quickly, efficiently and with complete knowledge of food and beverage menus. Offers superior guest service and maintains station in a clean and orderly manner throughout their shift.
To ensure the guests feel welcome and taken care of; wow them with exceptional services
To maximize sales opportunities

Essential Functions

Ensure that all guests are greeted in a timely, friendly, and professional manner
Explain to guests about our offerings, the holiday menu/specials. Recommend seasonal menu items, and suggestive sell additional items—drinks, soup, appetizers, dessert
Be the Server of choice—frequent requests by guests to be the server. Remember regular guests’ names and orders
Work with the Kitchen Staff to meet any special requirements for ingredients and preparation of food
Ensure timely delivery of the guest’s order when ready in the kitchen and prepare it as necessary with garnishes and sauces
Keep guests informed of the status of their food and drink orders if not available immediately
Execute the proper placement of dishes on the table
Execute the proper wine opening and serving procedures
Execute proper service standards—removal of plates, replacing dirty plates
Engage the guests in small talk while serving to enhance their dining experience
Know the proper time to offer services—do not interrupt guests while they are having conversation
Anticipate guests’ needs prior to them asking—condiments, water/tea refills, etc.
Ensure quality check backs are done in a timely manner; respond promptly to any request or complaint, seeking the manager’s help as needed
Present check at the end of the meal, take and process payments in cash or credit card using company procedures
Assist bussers and other servers as needed, especially during busy periods
Keep dining room area clean and free of trash; clean spills promptly; address safety hazards with management as needed
Perform opening or closing routines for dining room and work stations as needed

How we reward you

Flexible schedules
Great pay
Free meals while working at Panda
Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
Health Care and Dependent Care Flexible Spending accounts
401K with company match
Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
Associate discounts for many brands
Referral bonus for eligible associates
Opportunity to give back to your community
Hands-on paid training to prepare you for success
On-Going Career & Leadership Development
Opportunities for growth into management positions
Pre-Tax Dependent Care Flexible Spending Account
Please refer to https://www.pandacareers.com/files/PRG_HR_Recruiting_Benefits.pdf for details.
Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.

Job Requirements

High school graduate
Restaurant experience a plus
Must be 18 years of age to carry alcoholic beverages
Have a clean, neat appearance & good personal hygiene at all times
Have a courteous, enthusiastic style of communication. Ability to communicate with guests fluently

ADA Statement

While performing duties, counter areas are often hot with steam from steam tables and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use kitchen equipment, and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours, and reach across counter tops. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced environment, have effective verbal communication skills, adapt to changing priorities, and manage conflicts/difficult situations.

Panda Strong Since 1983

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives.

You’re Wanted Here

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including sex/gender, race, color, religion, national origin, sexual orientation, gender identity, disability, age, and veteran status. Panda also complies with all applicable laws regarding accommodations. If you require an accommodation, please contact our accommodation team via email at PandaLOA@PandaRG.com.

Pay Range: $18.04 per hour - $21.04 per hour