Server- Upscale Casual

Grasslands Club; Gallatin (TN); On-site; USD 9,400 - 13,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401k Retirement Savings Plan with 401k

Paid time off and holiday pay

Job summary

Grasslands Club in Tennessee is seeking dedicated Upscale Casual Servers to join our front-of-house team. You will act as the face of our dining experience, building authentic member relationships and orchestrating meals that feel effortless and special.

We reward a passion for guest-centered service with opportunities to learn member names, celebrate milestones, and contribute to a trusted club experience. Full-time or part-time roles, with benefits for full-time staff.

Qualifications

• Experience serving in private clubs or upscale hospitality.
• Passion for creating memorable, guest-centered dining experiences.
• Strong knowledge of wine and cocktails.

Responsibilities

• Provide fast, fun and anticipatory table service in an upscale casual environment.
• Build genuine relationships with members, remembering preferences and details.
• Present menus with confidence and advise on food and wine pairings.
• Coordinate with culinary, bar, and support staff for flawless service.
• Uphold timing and presentation standards throughout service.
• Identify and resolve member needs before they are voiced.
• Assist with private events and special occasion dining.
• Uphold Grasslands Club culture of warmth, professionalism, and detail.

Skills

Guest service

Memorable guest experience

Wine & cocktails knowledge

Polished communication

Multi-tasking under pressure

Job description

We are looking for dedicated Upscale Casual Serversto join our front-of-house team. In this role, you will serve as the face of our dining experience, building authentic relationships with members, anticipating their needs, and orchestrating meals that feel effortless and special.

Unlike the revolving door of traditional restaurant service, here you will develop real connections with a consistent membership, such as learning our member's names, celebrating milestones, and becoming a trusted part of their club experience. This is hospitality at its most meaningful.

WHAT YOU'LL DO

• Provide fast, fun and anticipatory table service in an upscale casual environment
• Build genuine relationships with members, remembering preferences, dietary needs, and personal details
• Present menus with confidence, offering thoughtful food and wine pairings and in-depth knowledge of every dish
• Coordinate seamlessly with culinary, bar, and support staff for flawless service execution
• Uphold impeccable timing, and presentation standards throughout every service
• Proactively identify and resolve member needs before they are voiced
• Assist with private events, member functions, and special occasion dining
• Embody and reinforce Grasslands Club culture of warmth, professionalism, and attention to detail

WHAT WE'RE LOOKING FOR

• Experience serving in a sports bar, private club, or upscale hospitality environment
• Passion for creating memorable, guest-centered dining experiences
• Strong food and beverage knowledge, including wine and cocktail fundamentals
• Polished, articulate communication style with a naturally warm and attentive presence
• Ability to manage multiple tables and tasks with grace under pressure
• A proactive, team-first mentality with a commitment to continuous improvement

WHAT WE OFFER

• Our Servers earn an hourly rate of $8.25/hour plus tips.
• Full-time or Part-time position with reliable scheduling and a stable, professional work environment
• Competitive base pay plus gratuity from a loyal, consistent membership base
• For Full-time: Comprehensive benefits package including health, dental, and vision coverage, 401k Retirement Savings Plan with company match, Paid time off and holiday pay.
• A team culture built on mutual respect, recognition, and shared excellence

ABOUT GRASSLANDS CLUB

At Grasslands Club, we set the standard for private club dining for our members. Our members are our community, and our dining room is where lasting relationships are built. We are a team of professionals who take pride in delivering elevated, personalized dining experiences.

We are dedicated to cultivating careers, not just filling shifts. Our team members grow with us, and we are proud to have some of the most tenured hospitality professionals in the region. If you are passionate about the art of fine dining service and want a home where your skills are genuinely valued, Grasslands Club is where you belong.