Server- The Elysian Bar

ASH (UK) Co Ltd; New Orleans (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid time off

Paid holidays

Sick leave

Employee discounts

Job summary

Ash Hotel & F&B is hiring a Server for our all-day restaurant in New Orleans. You will deliver attentive, knowledgeable service from greeting guests to taking orders and running food.

The ideal candidate thrives in a busy dining room, understands the menu, and communicates well with guests. This role requires flexible scheduling and a commitment to hospitality and safety standards.

Qualifications

• Prior serving experience in a restaurant, cafe, or hotel F&B outlet preferred.
• Working knowledge of POS systems.
• Food Handler’s certification and responsible alcohol service certification (e.g., TIPS, ServSafe) required or ability to obtain promptly.
• Strong menu knowledge and comfort discussing food and beverage pairings.
• Excellent communication and multitasking skills in a fast-paced environment.
• Flexible availability, including early mornings, evenings, weekends, and holidays.
• Passion for hospitality and creating a memorable dining experience.

Responsibilities

• Greet guests warmly and guide them through the food, beverage, and bar menu with genuine knowledge and enthusiasm.
• Take accurate food and beverage orders and enter them correctly into the POS system.
• Deliver food and drinks promptly, checking in to ensure quality and guest satisfaction throughout the meal.
• Upsell menu items, specials, and the bar program in a natural, non-pushy way.
• Process payments accurately, including splitting checks and handling cash and card transactions.
• Maintain full knowledge of ingredients, preparation methods, and allergens to answer guest questions confidently.
• Communicate clearly with kitchen and bar staff to ensure timely, accurate order fulfillment.
• Set up, maintain, and break down dining areas, including proper table settings and cleanliness standards.
• Follow responsible alcohol service practices and verify age for alcohol purchases.
• Handle guest concerns or special requests promptly and professionally, looping in a manager when needed.
• Maintain required Food Handler and responsible alcohol service certifications for the role.

Skills

POS knowledge

Food safety certification

Menu knowledge

Communication

Multitasking

Flexible availability

Tools

POS systems

Job description

About the role

We are seeking a Server for our all-day restaurant, serving breakfast, lunch, and dinner. In this role, you are responsible for delivering attentive, knowledgeable service to every table; from taking orders and running food to anticipating what a guest needs before they ask.

The ideal Server is a genuine people-person who thrives on the energy of a busy dining room and takes real pride in a smoothly run shift. They know the menu inside and out, move with confidence and speed during a rush, and have the interpersonal instincts to read a table and adjust their approach — warm and chatty with one guest, efficient and low-key with the next. Equally comfortable working the POS, speaking about food allergies and menu items, and recommending a specialty cocktail, they understand that great service is equal parts hospitality and hustle.

What you’ll do

• Greet guests warmly and guide them through the food, beverage, and bar menu with genuine knowledge and enthusiasm
• Take accurate food and beverage orders and enter them correctly into the POS system
• Deliver food and drinks promptly, checking in to ensure quality and guest satisfaction throughout the meal
• Upsell menu items, specials, and the bar program in a natural, non-pushy way
• Process payments accurately, including splitting checks and handling cash and card transactions
• Maintain full knowledge of ingredients, preparation methods, and allergens to answer guest questions confidently
• Communicate clearly with kitchen and bar staff to ensure timely, accurate order fulfillment
• Set up, maintain, and break down dining areas, including proper table settings and cleanliness standards
• Follow responsible alcohol service practices and verify age for alcohol purchases
• Handle guest concerns or special requests promptly and professionally, looping in a manager when needed
• Maintain required Food Handler and responsible alcohol service certifications for the role

Qualifications

• Prior serving experience in a restaurant, cafe, or hotel F&B outlet preferred
• Working knowledge of POS systems
• Food Handler’s certification and responsible alcohol service certification (e.g., TIPS, ServSafe) required or ability to obtain promptly
• Strong menu knowledge and comfort discussing food and beverage pairings
• Excellent communication and multitasking skills in a fast-paced environment
• Flexible availability, including early mornings, evenings, weekends, and holidays
• Passion for hospitality and creating a memorable dining experience

Work Environment

• Active, on-your-feet role throughout the full shift in a fast-paced dining environment
• Frequent interaction with guests, kitchen, and bar staff
• Carrying trays, plates, and beverages; occasional lifting up to 25 lbs.
• Exposure to varying temperatures near the kitchen and outdoor/boardwalk seating areas

Compensation & Benefits

Base Hourly Rate: $7.25 per hour, plus tip pool participation

All employees are paid weekly

Additional benefits for full-time employee’s include:

• Eligible to enroll in Medical, dental, and vision insurance with generous company contribution to monthly premium after 60 days of employment
• Eligible to enroll in Voluntary Long-Term, Short-Term Disability Plans, Life Insurance, Accident and Critical Illness Plans, Pet Insurance after 60 days of employment
• 401(k) retirement plan with 100% employer match up to 4% of annual salary - after 90 days of employment
• Annual Paid time off: 10 vacation days, 4 Personal Days, 11 Holidays
• Louisiana mandated paid sick leave
• Ash Hotel & F&B discounts

Availability Requirements

Flexible schedule including nights, weekends, and holidays is expected around business levels, key team milestones, events, or employee relations matters.

Ash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, Ash complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Ash expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. Improper interference with the ability of Ash employees to perform their job duties may result in discipline up to and including discharge.