Server - Tenfold Rooftop

White Lodging Careers; San Antonio (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Life Insurance

Paid Parental Leave

DailyPay

EAP

401(k)

PTO with rollover

Wellness tools

Referral bonuses

Tuition reimbursement

Hotel/dining discounts

Growth opportunities

Job summary

White Lodging operates Kimpton Santo locations and seeks team members who thrive in a fast-paced hospitality environment. You will help provide exceptional guest experiences, handle setup and closing duties, and answer questions about menu items with warmth and attentiveness.

The role emphasizes teamwork and a proactive approach to hospitality, with opportunities to grow within multiple hotels in the market.

Qualifications

• Outgoing and social personality required.
• Excellent communication and listening skills required.
• Passion for service with a positive, can-do attitude.

Responsibilities

• Provide high-quality guest service and personal connections.
• Complete setup, side work, and closing duties.
• Know menu items and answer guest questions accurately.
• Ensure guest satisfaction with food and drink quality/presentation.
• Promote teamwork and a safe, friendly work environment.
• Process payments and complete end-of-shift paperwork.
• Maintain a neat, professional appearance as an ambassador.
• Anticipate guest needs and deliver hospitality.
• Perform other duties as assigned.

Skills

Outgoing personality

Excellent communication

Team-oriented attitude

Job description

Description

Location: Kimpton Santo

Summary:

Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving a better balance while pursuing your passion in the food and beverage industry!

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities

What You’ll Do

• Provide high quality service to all guests, creating personal connections through friendly conversation, intuitive suggestions, and engaging surroundings.
• Complete all necessary set up, side work, and closing duties.
• Be knowledgeable of all menu items, contents, preparation methods, and garnishes; accurately answer any guest questions.
• Ensure guest satisfaction with food and drink quality and presentation.
• Promote teamwork and contribute to creating a friendly and safe work environment.
• Process all payment methods and complete end-of-shift paperwork.
• Maintain a neat and professional personal appearance as an ambassador of our establishment.
• Anticipate guest needs and offer exemplary hospitality.
• Perform other duties as assigned.

What You’ll Bring

• An outgoing and social personality.
• Excellent communication and listening skills.
• A passion for service with a positive, can-do attitude.
• Ability to handle high volume and work under pressure with a team-player mindset.
• Previous restaurant or customer service experience is helpful but not required.
• Ability to stand and move at a fast pace for long periods of time, with availability to work weekends and holidays as necessary.

Other information

What You Can Look Forward To

• Medical, Dental, and Vision insurance (starting Day 1)
• Life Insurance and Disability Insurance
• Paid Parental Leave
• DailyPay option
• Employee Assistance Program (EAP)
• 401(k) with company match
• Vacation/Paid Time Off (PTO) with rollover
• Complimentary wellness tools
• Unlimited referral bonuses
• Leadership development and tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities for growth