Server - Takeout

P.F. Chang's China Bistro, Inc.; Newport News (VA); On-site; USD 18,000 - 20,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on-the-job training

Advancement opportunities

Discounted meals

Employee referral program

Team member discounts

Holiday closures

Job summary

P.F. Chang's China Bistro is hiring a Server - Takeout to warmly serve guests and deliver a top‑notch takeout or curbside experience. You will take, place, package, label, bag, and process orders, then deliver them for curbside pickup while guiding guests through the menu and answering questions with hospitality and care.

No experience is required—we train you. You should have excellent customer service, be at least 18 years old, and have or be able to obtain a Food Handler’s Card.

Qualifications

• No prior experience required; training provided.
• Excellent customer service and etiquette.
• At least 18 years old.
• Must possess a Food Handler’s Card or be able to obtain one.
• Ability to multi-task in a fast-paced team environment.
• Flexibility to work various shifts.

Responsibilities

• Accommodate guests’ needs in a courteous and timely manner.
• Take, place, package, label, bag, receive, and ring in Guest’s orders for takeout or curbside pickup.
• Understand the restaurant menu to guide guests and answer questions.
• Deliver an amazing hospitality experience and exceed guests’ expectations.
• Uphold high sanitation and safety standards.

Skills

Customer service

Etiquette

Job description

P.F. Chang's Pay Range (based on experience): $12.77 - $14.77 / hour + tips

Benefits we offer for this position:

• Competitive pay
• Flexible scheduling
• Paid on the job training
• Opportunities for advancement – we promote from within
• Discounted meals
• Employee referral program
• Exclusive team member discounts
• Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

• 401(k) retirement plan (based on hours worked)
• Medical, dental and vision insurance (based on hours worked)
• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time and part-time hourly

Server - Takeout or To Go Specialist.

Job Summary: As a Server - Takeout, you will ensure guests' needs are met courteously and promptly, creating an exceptional takeout or curbside experience. Your duties will include taking, placing, packaging, labeling, bagging, and processing orders, as well as delivering orders to guests for curbside pickup. You'll guide guests through the menu, answer their questions, and provide outstanding hospitality, all while maintaining high sanitation and safety standards.

Job Responsibilities:

• Accommodate guests’ needs in a courteous and timely manner.
• Create a great take out or curbside experience by taking, placing, packaging, labeling, bagging, receiving, and ringing in Guest’s orders.
• Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions.
• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Uphold our high sanitation and safety standards.

Job Requirements:

• Previous experience is not required – we will train you!
• Excellent customer service skills and etiquette.
• At least 18 years old.
• Must possess a current Food Handler’s Card, where applicable, or must be able to obtain card.
• Ability to execute proper sanitation practices and safety procedures.
• Must be able to reach, bend, balance, and transport objects weighing up to 30 lbs. repeatedly during a shift.
• Flexibility to work a variety of shifts.
• Ability to multi-task in a fast-paced, team-work environment.

Why work for us? Because it’s more than a job. We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an-unwavering commitment to excellence.

Our Heritage Whether it's an Asian design, a new twist on a classic dish, or a pair of chopsticks, we embrace our Asian heritage whenever and wherever we can. The fresh ingredients and pure cooking methods that we use every day in our kitchens have been the same since our inception in 1993. Today, we have 210+ U.S. restaurants, including airport locations, as well as 100+ international locations in more than 22 countries across the globe.

Our Purpose Our purpose is to Celebrate Life. Family. Food. We treat our team members like family, and bring our authentic selves to work every day. We love to learn and grow, to challenge and be challenged, and our ultimate goal is to do our best, no matter what we are doing. We live to serve others and strive to make our guests’ lives better through joyful hospitality!