Server Support Specialist – Guest Service

PALMETTO BLUFF INVESTMENTS LLC; Palmetto Bluff (SC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer matching

Life & disability coverage

Job summary

Palmetto Bluff is seeking a Server Assistant to support the Server team by stocking, cleaning, and ensuring smooth service flow in a full-time role in Bluffton, SC. The position requires 2–3 years in hospitality with a strong emphasis on guest service and knowledge of beer, wine and dining.

Valid certifications and English proficiency are expected; benefits include health coverage, a 401(k) plan with employer matching, and life/disability coverage.

Qualifications

• High School Diploma or equivalent education required.
• Minimum of 2–3 years of experience in hotel or restaurant environment with strong customer service focus.
• Must be 21+ to serve alcohol and able to obtain state licenses such as Food Handler’s Card and TIPS.
• Alcohol Server Training certificate required (SC-approved), company reimbursed.
• Working knowledge of Beer, Spirits, Wine and Dining.
• English literacy and communication skills necessary.

Responsibilities

• Assist Server team with stocking, cleaning and maintaining section flow.
• Set and reset tables with clean silverware, glassware, and napkins as needed.
• Pre-buss and buss tables; support servers during service.
• Clean spills and damaged items promptly; maintain equipment and tools per policy.
• Communicate effectively with management, servers and staff to meet guest needs.

Skills

Customer service

English proficiency

Education

High School Diploma or equivalent

Alcohol Server Training (SC)

Tools

Food Handler’s Card

TIPS Certification

Job description

Palmetto Bluff is seeking a Server Assistant to support the Server team by stocking, cleaning, and ensuring smooth service flow in a full-time role in Bluffton, SC. The position requires 2–3 years in hospitality with a strong emphasis on guest service and knowledge of beer, wine and dining.

Valid certifications and English proficiency are expected; benefits include health coverage, a 401(k) plan with employer matching, and life/disability coverage.