Server - Sizzle & Salt - Full Time - Harrah's Gulf Coast

Caesars Entertainment; Biloxi (MS); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team in a fast-paced environment. This role involves providing exceptional customer service, taking food and beverage orders, and ensuring guest satisfaction. Ideal candidates will possess strong communication skills, a friendly demeanor, and the ability to handle cash transactions. If you are passionate about hospitality and enjoy working in a dynamic setting, this opportunity is perfect for you. Join a team that values your contributions and offers a vibrant work atmosphere where every day brings new experiences.

Qualifications

• Previous experience in cash handling and customer service is essential.
• Ability to engage in friendly conversations and work as part of a team.

Responsibilities

• Greet customers and take food and beverage orders efficiently.
• Maintain cleanliness of guest and work areas according to venue standards.

Skills

Customer Service

Cash Handling

Communication Skills

Bartending

Education

High School Diploma

Tools

Micros Register

Job description

Essential Duties and Responsibilities

Include the following; other duties may be assigned as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Job Functions:

• Greets customers and takes food and beverage orders in an efficient, courteous, and professional manner.
• Prepares food and beverage orders and delivers them in a timely manner according to venue standards.
• Monitors guests' needs continuously, ensuring all requests are promptly fulfilled. Handles and resolves any concerns or questions customers may have.
• Performs cash handling tasks as required, following cash handling procedures.
• Maintains cleanliness of guest and work areas, including tables, chairs, counters, display shelves, and storage areas as assigned.
• Performs all side work and stocks supplies in accordance with venue standards.
• Meets attendance guidelines and adheres to regulatory, departmental, and company policies.

Qualifications:

• Previous cash handling and Micros register experience required.
• Previous bartending experience is a plus.
• Excellent customer service and communication skills are required.
• Ability to initiate and engage in professional and friendly conversations.
• Must be 21 years of age.
• Willingness to participate in ongoing training in the beverage field.
• Knowledge of current property events, promotions, and attractions.
• Ability to work independently with minimal supervision.
• Availability to work any day of the week and any shift.
• Ability to work well with co-workers and as part of a team.
• Adherence to uniform requirements is mandatory.

Physical, Mental & Environmental Demands:

• Ability to work in excessive heat for extended periods.
• Capability to work indoors and maneuver throughout the assigned station during entire shift.
• Ability to lift up to 50 pounds, bend, pull, and carry stock to refrigerators and cabinets.
• Use hand motions for cleaning and wiping counters.
• Manual dexterity to complete required side work.
• Ability to listen and respond to visual and auditory cues.
• Proficiency in reading, writing, speaking, and understanding English.
• Tolerance for areas with second-hand smoke, high noise levels, bright lights, and dust.