Server - San Francisco at Embarcadero

Four Seasons Hotels and Resorts; San Francisco (CA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401k Retirement plan

New Parental Leave Pay

Complimentary accommodation

Complimentary Employee Meals

Paid holidays, vacation & sick days

Job summary

Four Seasons San Francisco at Embarcadero seeks a Server to join our Orafo team. You will take guest orders, describe menu items, and coordinate with kitchen and bar to deliver timely service.

This role requires 2–3 years in Food & Beverage, ability to stand up to 8 hours and lift up to 50 lbs, and a flexible schedule including weekends and holidays. Experience in luxury hospitality is preferred; legal work authorization in the United States is required.

Qualifications

• Minimum 2–3 years in Food & Beverage and prior server experience.
• Thrives in a fast-paced, large team environment.
• Must be able to stand up to 8 hours and lift up to 50 lbs.
• Legal work authorization to work in the United States.

Responsibilities

• Take guest orders and describe the selection of food & beverage menu items with vivid descriptions.
• Communicate guest orders to kitchen and bar using the POS system; coordinate timings.
• Check orders and transport items to the guest table or lounge chair promptly.
• Anticipate guest needs, respond to concerns, and offer suggestions.
• Read each table and adapt to create a customized experience for diverse guests.
• Close guest checks accurately and process payments.
• Break down, clean and set up tables and chairs.
• Work harmoniously with co-workers and supervisors.
• Assist with duties in the absence or during heavy volume in Food & Beverage.

Skills

Food & Beverage experience

Server experience

Fast-paced environment

English proficiency

Tools

POS system

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A sky-high urban retreat reimagined with panoramic bay view. Introducing our second Four Seasons Hotel in San Francisco, rising above downtown at 345 California Center. Enjoy unparalleled views from the top 11 floors of this 48-storey landmark providing breathtaking panoramas of the city and the bay. Discover this new Four Seasons experience – steps from Union Square, the Ferry Building and Fisherman’s Wharf, home to Pier 39.

Join Our Team

We invite you to join Four Seasons San Francisco at Embarcadero. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for individuals with not only the right skills but also the right attitude for the role!

The Four Seasons Hotel San Francisco at Embarcadero seeks a Server to join our talented Orafo team! Don’t miss this unique opportunity to be part of the world’s leading luxury hotel company!

Responsibilities Include (but are not limited to):

• Take guest orders and describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item’s, origin,taste, and preparation methods

• Communicate guest orders including any special needs or requests to the kitchen and bar using the hotel’s point-of-sales system; coordinate foodand beveragetimings

• Check completed kitchen orders with the guest’s original order andtransport items to the guest tableor lounge chairin a timely manner to ensure proper food quality

• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests

• Read each table and adapt to the guest, creating a customized experiencefor a variety of local guests, international travelers, and building residents alike

• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals

• Breakdown, clean and set-up of tables and chairs

• Work harmoniously and professionally with co-workers and supervisors

• Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed

Preferred Qualifications and Skills:

• Experience working a minimum of 2-3 years in Food & Beverage and previous experience as a server
• Thrive working in a fast paced, and large team environment
• The Server position may require continuous standing for up to 8 hours a day and requires the ability to lift up to 50lbs
• Preferred experience in a luxury hotel or resort
• Must be flexible with schedule - Able to work weekdays, weekends, and holidays shifts
• Strong oral presentation skills
• Ability to carry and balance a tray
• Ability to accurately process cash and credit card transactions
• Ability to multi-task in a high volume and demanding environment
• Strong problem-solving skills, ability to handle difficult situations and guests
• Requires reading, writing and oral proficiency in the English language
• Successful candidate must possess legal work authorization in the United States

Working at Four Seasons:

Four Seasons can offer what many hospitality professionals dream of – an opportunity to build a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.

Four Seasons offers an award-winning work environment and an excellent benefits package which includes:

• Hourly Rate: $21.81
• Generous medical, dental & vision insurance plans
• 401k Retirement plan
• 8 weeks of New Parental Leave Pay
• Complimentary accommodation at other Four Seasons Hotels and Resorts
• Complimentary Employee Meals
• Paid holidays, vacation & sick days

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affi

Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal