Server - Ryder Cup Grille

Omni PGA Frisco; Frisco (TX); On-site; USD 15,000 - 25,000; Part time

Job summary

Join the Omni PGA Frisco Resort as a part-time Server at the Ryder Cup Grille. Provide exceptional service in a vibrant dining environment, ensuring guests have a memorable experience. Ideal candidates will have serving experience and a passion for hospitality.

Qualifications

• At least 1 year of serving experience in high-volume venues.
• Valid Food Handlers and TABC certifications or willingness to obtain.

Responsibilities

• Greet guests warmly and provide excellent service.
• Take orders and coordinate with the kitchen.
• Maintain cleanliness and organization of work areas.

Skills

Customer Service

Communication

Problem Solving

Education

Food Handlers Certification

TABC Certification

Tools

MICROS System

Job description

Location

THE MODERN HOME OF AMERICAN GOLF

Discover The Modern Home of Golf at our Frisco resort & spa.

At the heart of modern golf culture, Omni PGA Frisco Resort & Spa offers a luxurious experience from tee time to cocktail hour. Stay in one of our 500 thoughtfully-appointed hotel rooms and suites or one of 10 exclusive ranch houses. Play on two 18-hole championship courses at Fields Ranch, designed by renowned golf course architects Gil Hanse and Beau Welling. Practice on a 2-acre putting course, enjoy night play at The Swing, a lighted 10-hole, par-3 short course, and explore additional fun at the nearby Monument Realty PGA District. Relax with four on-site pools, including an adults-only rooftop infinity pool. Rejuvenate at Mokara Spa and indulge in diverse dining options across 13 restaurants. Whether planning a golf trip or a family vacation, your stay at Omni PGA Frisco Resort & Spa will be unforgettable.

Job Description

Omni PGA Frisco Resort is seeking a friendly and welcoming Server | Ryder Cup Grille (Part Time) to join our team. The resort will feature 127,000 sq ft of event space, 13 new dining outlets, a luxurious spa, and an entertainment district. The Ryder Cup Grille offers all-day dining with honest fare and friendly service, perfect for an after-round Texas charm experience.

The server will promptly and courteously serve guests, demonstrating genuine care and excellent customer service.

Responsibilities

• Know the dining room layout and menu offerings.
• Greet guests warmly with a smile and provide excellent service.
• Take orders, answer questions, and suggest menu items and specials.
• Coordinate with the kitchen regarding meal requirements, allergies, and dietary needs.
• Record transactions accurately in MICROS system and handle cash properly.
• Check on guests' satisfaction and ensure a pleasant dining experience.
• Present checks and process payments efficiently.
• Maintain cleanliness and organization of work areas.
• Set up and break down stations, and perform side work as assigned.
• Ensure tables are properly set and glasses are polished.
• Follow Omni Moments of Service standards.
• Greet all guests politely, using surnames when known.
• Clean, clear, and reset service areas regularly.
• Prevent over-serving guests to protect the hotel from liability.
• Perform additional duties as assigned by the restaurant manager.

Qualifications

• At least 1 year of serving experience, preferably in high-volume sports or entertainment venues.
• Valid Food Handlers and TABC certifications or willingness to obtain upon hire.
• Knowledge of wine, spirits, beer, and experience in selling specialty cocktails.
• Cash handling experience preferred.
• Excellent verbal and written communication skills in English.
• Ability to accurately use MICROS system.
• Capable of handling stressful situations calmly and professionally.
• Ability to work well with others and prioritize guest needs.
• Strong customer service, problem-solving, and service recovery skills.
• Flexible availability, including weekends and holidays.
• Physical ability to lift up to 50 pounds, stand, walk, and perform repetitive motions for extended periods.

Omni Hotels & Resorts is an equal opportunity employer. For applying assistance, contact [e-mail]. The EEO law posters and policies are available online.