Server Restaurant / Banquets

LBA Hospitality; Cape Canaveral (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hospitality company in Cape Canaveral seeks dedicated associates to provide exceptional service in a dining environment. Responsibilities include maintaining cleanliness, ensuring guest satisfaction, and adhering to safety standards. Ideal candidates are service-oriented and possess strong communication skills. Opportunities for advancement are available.

Qualifications

• One year experience in food and beverage preferred.
• Knowledge of menu items and preparation methods.

Responsibilities

• Prepare and maintain a guest-ready dining area.
• Ensure high-quality product and service delivery.
• Process charges and gratuities following standards.

Skills

Service-oriented

Professional

Friendly

Computer literacy

Communication

Job description

Job Description

Responsible for offering prompt and courteous service to ensure guests have an enjoyable experience. Maintain the cleanliness and guest-ready appearance of the outlet.

Pre Requisites

The company associates have access to guestrooms and property, so honesty and trustworthiness are essential. Associates must pass security clearance as per company policy.

• One year experience in food and beverage preferred.
• Experience with chain food and retail outlets preferred.

Summary of Essential Job Functions

Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.

• Push or pull 60 pounds and lift or carry 30 pounds.
• Stand for eight hours, bend, stretch, reach.
• See and hear adequately.
• Speak and read English; knowledge of another language is a plus.
• Display professionalism, honesty, and trustworthiness at all times.

Required Knowledge, Skills, and Abilities

Knowledge in:

• Age verification for alcohol service.
• Menu items, preparation methods, beverage choices.
• Brand standards of operation.
• Local shopping, dining, entertainment, and travel directions.
• Hotel operations, including daily events and updates.
• Property details: staff, services, hours, rooms, rates, discounts.

Skills:

• Service-oriented, friendly, professional, welcoming.
• Computer literacy for property management system operations.
• Ability to sell, suggest, and serve quality food and beverages.

Abilities:

• Multitask effectively while maintaining guest service focus.
• Communicate efficiently with guests and staff.
• Resolve guest issues professionally and hospitably.
• Market and promote to increase sales.
• Work as part of a team in cleaning, side work, food prep, and storage.

Specific Responsibilities

• Prepare and maintain a guest-ready dining area.
• Process charges and gratuities following standards and policies.
• Maintain safety, security, and emergency procedures knowledge.
• Ensure high-quality product and service delivery.
• Complete daily side work, including stocking; may involve ordering and cost control.
• Maintain certification from approved responsible vendor training.
• Perform other duties as assigned within capability.

Working Conditions / Special Requirements

Stand and walk for extended periods, maintain a professional appearance, and be flexible with work schedules, including weekends and holidays.

Positions for Possible Advancement

Train successors and develop leadership skills for potential promotion to roles such as Food and Beverage Supervisor or Guest Service Representative.

Disclaimer

This description outlines general responsibilities and is not exhaustive. Duties may vary, and personnel may be required to perform additional tasks as needed.