Server- Restaurant

Live Nation; Lake Buena Vista (FL); On-site; USD 24,000 - 36,000; Full time

Job summary

Live Nation Clubs & Theaters is seeking a Restaurant Server to deliver food and beverage service in a fast-paced venue environment. You will engage guests with knowledge of the menu, wine list, and daily specials, while ensuring accuracy and friendly, efficient service.

Ideal candidates bring 2–5 years of high-volume restaurant experience, strong guest-relations skills, and the ability to handle multiple tables with a positive attitude.

Qualifications

• 2-5 years high-volume experience in restaurant operations.
• Working knowledge of high-volume restaurant operations and safe, responsible alcohol service.
• Standard food preparation/presentation.
• Skill in guest relations.
• Wine & liquor knowledge.
• Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs.

Responsibilities

• Greet all guests at table.
• Respond to guest inquiries regarding menu, wine list, Music Hall.
• Inform guests of daily specials and make recommendations.
• Suggestively sell menu items, beverages, desserts, etc.
• Anticipate and respond to guest needs.
• Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude.
• Organize and prioritize service per appropriate service sequence.
• Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal.
• Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met.
• Deliver food and beverages to table.
• Perform opening/running/closing duties according to HOB policy.
• Maintain line of sight/atmosphere control by circulating through work area throughout shift.
• Ability to memorize menus and daily specials.
• Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished.
• Clean spills on tables or around work area.
• Maintain HOB safety and sanitation standards.
• Prepare guest checks (on micros terminal) and check for accuracy.
• Receive payment and process cash, credit card or traveler's check transactions.
• Have knowledge of all music, promotional or special events in the house.
• Assist other servers or other employees as needed.
• Required to occasionally work Special Events that are scheduled throughout the venue.

Skills

Guest relations

Wine & liquor knowledge

High-volume operations

Multiple tables handling

Reading guests

High School Diploma

Education

High School Diploma

Tools

MICROS POS

Job description

Job Summary:

Unity in Diversity

Our team members are as diverse as our music venues. With its owned/operated/managed venues , Live Nation Clubs and Theaters , a division of Live Nation Entertainment , is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country's preeminent group of intimate music venues , featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments.

Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Clubs & Theaters, our people embrace these qualities, so if this sounds like you, then please read on!

The Role:

The Restaurant Sever is r esponsible for s erv ing food and beverage items in a knowledgeable, friendly and helpful manner to all guests .

What You Need :

Required:

• 2-5 years high volume experience in restaurant operations
• Working knowledge of high-volume restaurant operations and safe, responsible alcohol service
• Standard food preparation/presentation
• Skill in guest relations
• Wine & Liquor knowledge
• Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs
• High School Diploma

Preferred:

• Point of Sales knowledge, preferably MICROS

Physical Demands/Working Environment:

Working environment is fast-paced , often loud and stressful

Position requires extended periods of prolonged standing and working on your feet

Must be able to lift or move up to 25 lbs. using proper lifting techniques

What You'll Do :

• Greet all guests at table
• Respond to guest inquiries regarding menu, wine list, Music Hall
• Inform guests of daily specials and make recommendations
• Suggestively sell menu items, beverages, desserts, etc.
• Anticipate and respond to guest needs
• Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
• Organize and prioritize service per appropriate service sequence
• Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal
• Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
• Deliver food and beverages to table
• Perform opening/running/closing duties according to HOB policy
• Maintain line of sight/atmosphere control by circulating through work area throughout shift
• A bility to memorize menus and daily specials
• Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished
• Clean spills on tables or around work area
• Maintain HOB safety and sanitation standards
• Prepare guest checks (on micros terminal) and check for accuracy
• Receive payment and process cash, credit card or traveler's check transactions
• Have knowledge of all music, promotional or special events in the house
• Assist other servers or other employees as needed
• Required to occasionally work Special Events that are scheduled throughout the venue

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting,