Server Repair Technician

VSSI Staffing Services, LLC; Town of Texas, Grapevine (WI, TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Server Repair Tech to join their team. In this role, you will be responsible for testing, troubleshooting, and replacing parts on servers. You will collaborate with various teams to ensure the highest quality of service and maintain a positive work environment. This position offers an exciting opportunity to work in a dynamic setting where you will enhance your skills in server architecture and problem-solving. If you are motivated to learn and grow in the tech field, this is the perfect chance to make a significant impact.

Benefits

Dental insurance

Health insurance

Paid time off

Vision insurance

Qualifications

• High school diploma or equivalent technical experience required.
• Experience in troubleshooting and diagnosing servers is essential.

Responsibilities

• Inspect, test, and diagnose servers for issues.
• Replace parts and document all repairs and symptoms.

Skills

Server architecture knowledge

Troubleshooting skills

Basic networking architecture understanding

Problem-solving motivation

Good written and verbal communication

Education

High school diploma or equivalent

Certifications in Server support and architecture

Tools

Computer tools (email, spreadsheets)

Shop repair tools

Job description

Job Type: Full-time

Pay: $17.00 per hour

Work Location: In person

Shifts:

• 1st Shift: Monday to Thursday 6 am-4:30 pm
• 2nd Shift: Monday to Thursday 4:30 pm-3 am
• Weekend shift: Fri-Sun, 6 am-6 pm

Summary: The Server Repair Tech will be responsible for testing, troubleshooting, and replacement of parts on servers sent to SMS for diagnosis and repair.

Responsibilities:

• Inspect, test, and diagnose servers.
• Replace parts as needed.
• Conduct and analyze server stress tests.
• Document all symptoms, test results, and parts replaced in the shop floor tool.
• Collaborate with motherboard repair, motherboard testing, QC, and inspection personnel.
• Provide backup for QC, inspection, and motherboard testing.
• Maintain parts consumption.
• Other duties as assigned by leadership.
• Maintain and nurture a positive work environment.
• Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
• Follow the process for system and parts management.

Minimum Requirements:

Other Personal Skills:

• Know the basics of server architecture.
• Know how to assemble components to make the server functional.
• Run and understand testing diagnostics.
• Understand basic networking architecture.
• Understand basic error codes.
• Able to troubleshoot common server errors and issues.
• Motivated to solve problems.
• Interested in constantly learning about servers and networking.

Education and Experience:

• Education: High school diploma or equivalent technical experience; certifications in Server support and architecture are desired.
• Experience: Troubleshooting and diagnosing servers; experience with computer tools such as email, spreadsheets, and call tracking or shop repair tools.
• Experience with replacing parts on servers.
• Experience with server configuration.
• Good written and verbal skills—needs to document errors and repairs.
• Industry/Environment: Prefer to have worked in a PC or server type of environment.
• Must be able to identify and resolve problems in a timely manner.

Client Competencies:

• Shows determination to achieve excellent results.
• Committed to process improvement.
• Demands top performance.
• Inspires commitment.

Physical Demands:

• While performing the duties of this job, the employee is constantly required to sit and stand for long periods of time.
• Employees must be able to lift objects that weigh up to 30 pounds.
• Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions:

• Must be able to tolerate moderate to high noise level in a warehouse environment.
• Must be able to work in hot or cold weather conditions.

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance