Server, Premium - Talking Sticks Resorts Amphitheatre

asmglobal; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Legends is a holistic agency delivering service solutions across brands in sports, entertainment, and conventions. The Server role focuses on exceptional guest service in Clubs, Suites, or In-Seat environments, interacting with guests and delivering attentive service.

Responsibilities include serving a range of beverages, supporting other service staff, and performing opening/closing duties. The role requires 18+ years, teamwork, and strong guest relations in a fast-paced stadium setting.

Qualifications

• Must be at least 18 years old.
• Ability to interact with guests and provide exceptional service.
• Basic knowledge of food and beverage service.
• Ability to lift and transport items weighing 10–30 pounds and work extended hours.

Responsibilities

• Interact with guests to ensure satisfaction.
• Provide personal service and attention to detail that exceeds expectations.
• Serve food, beverages including beer and wine.
• Work as a team with stadium staff and other service departments.
• Assist with clearing tables and running food as needed.
• Perform opening, closing, and side work duties as assigned.

Skills

Guest service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

The Role

The Server position provides exceptional guest service while working collectively and cooperatively in the Clubs, Suites, or In-Seat environment.

Company Overview

Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities

• Ability to interact with guests in order to assure guest satisfaction.
• Provide our guests with personal service and attention to detail that will exceed their expectations.
• Serve food, soda, water, wine, draft beer, and bottled beer.
• Work as a team with fellow associates and other service departments within stadium.
• Support the service staff by clearing/cleaning tables and running food.
• Performs opening, closing, and side work duties as assigned
• Must be knowledgeable of other food, beverage and retail outlets within the stadium.

Qualifications

• All applicants must be at least 18 years of age.
• Ability to interact with co-workers in order to assure compliance with company service standards.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Ability to multi task in a fast paced, team orientated setting.
• Must have read, speak and write English Language in order to communicate with guests.
• Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
• Ability to work all events, including: extended hours, nights, weekends, and holidays.
• Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
• Must have two(2) to three(3) years working in a fast paced high-end club, or restaurant

High school diploma or equivalent. Some college preferred

Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.