Server PM - Crowne Plaza Kansas City Downtown

Hotel Equities; Kansas City (MO); On-site; USD 9,100 - 13,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Vacation, Sick Time & Holidays

401(k) Retirement Plan

Employee Assistance Program

Career Growth Opportunities & Leader-

Reduced Hotel Rates Throughout Our

Employee Referral Program

Life Insurance

Flexible Spending Account (FSA)

Paid Parental Leave

Exclusive Third-Party Discounts

Job summary

Hotel Equities is seeking a PM Server to join our team, delivering friendly, service-oriented hospitality and supporting hotel operations. You will prepare, serve, or coordinate food and beverage experiences, ensuring guests receive exceptional service in a fast-paced environment.

Ideal candidates bring strong customer service and communication skills, flexibility to work evenings, weekends, and holidays, and a collaborative mindset to work with culinary and hotel teams.

Qualifications

• High school diploma or equivalent preferred for supervisory roles.
• Previous food and beverage or hospitality experience preferred; requirements vary by position.
• Knowledge of food safety and sanitation practices appropriate to the role.
• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced environment.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed.

Responsibilities

• Provide friendly, professional service to guests and respond to requests promptly.
• Prepare, serve, or support food and beverage products according to established recipes and standards.
• Maintain clean, organized, and sanitary work and service areas.
• Follow food safety, sanitation, and responsible service requirements.
• Monitor supplies and communicate inventory or replenishment needs.
• Assist with setup, breakdown, stocking, and cleaning of food and beverage areas.
• Respond appropriately to guest concerns and seek management assistance when needed.
• Work collaboratively with culinary, restaurant, banquet, and hotel teams.
• Follow cash-handling, point-of-sale, and company procedures when applicable.
• Support special events, banquets, and other operational needs as assigned.
• Perform other duties as assigned.

Skills

Customer service

Communication

Team player

Guest focus

Education

High school diploma or equivalent

Tools

POS systems

Inventory systems

PMS

Microsoft Office

Job description

Pay Range

Starting from USD $8.00/Hr.

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented PM Server to join our team.

If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Server, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals.

Job Purpose

The PM Server position supports the hotel's food and beverage operations by preparing, serving, or coordinating quality products and exceptional guest service. This position follows established standards for food safety, cleanliness, presentation, and service while contributing to an efficient and welcoming dining experience.

What You’ll Do

• Provide friendly, professional service to guests and respond to requests promptly.
• Prepare, serve, or support food and beverage products according to established recipes and standards.
• Maintain clean, organized, and sanitary work and service areas.
• Follow food safety, sanitation, and responsible service requirements.
• Monitor supplies and communicate inventory or replenishment needs.
• Assist with setup, breakdown, stocking, and cleaning of food and beverage areas.
• Respond appropriately to guest concerns and seek management assistance when needed.
• Work collaboratively with culinary, restaurant, banquet, and hotel teams.
• Follow cash-handling, point-of-sale, and company procedures when applicable.
• Support special events, banquets, and other operational needs as assigned.
• Perform other duties as assigned.

Qualifications & Requirements

• High school diploma or equivalent preferred for supervisory roles.
• Previous food and beverage or hospitality experience preferred; requirements vary by position.
• Knowledge of food safety and sanitation practices appropriate to the role.
• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced environment.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed.

What We're Looking For

• A hospitality-minded professional who enjoys serving guests.
• A dependable team player with strong attention to detail.
• Someone who maintains a positive attitude in a fast-paced environment.
• Professionalism, accountability, and a commitment to service excellence.

Physical Requirements

This position requires the ability to:

• Stand and walk for extended periods.
• Bend, reach, stoop, and lift throughout the workday.
• Lift, carry, push, and pull food, beverage, equipment, and supplies as needed.
• Occasionally lift up to 50 pounds depending on the position.
• Work in hot, cold, wet, or otherwise varying environments as required.

Technology & Systems

Experience with the following is preferred:

• Point-of-Sale (POS) systems
• Inventory or ordering systems
• Property Management Systems (PMS)
• Microsoft Office Suite

Amazing Benefits At A Glance

• $8.00 hourly plus gratuities!
• Team-Driven and Values-Based Culture
• Medical, Dental & Vision Insurance
• Paid Vacation, Sick Time & Holidays
• 401(k) Retirement Plan
• Employee Assistance Program
• Career Growth Opportunities & Leadership Development Programs
• Reduced Hotel Rates Throughout Our Portfolio
• Employee Referral Program
• Life Insurance
• Flexible Spending Account (FSA)
• Paid Parental Leave
• Exclusive Third-Party Discounts (Shopping, Travel, Entertainment & More)

Why Hotel Equities?

At Hotel Equities, we believe hospitality begins with people. Our award-winning culture is built on integrity, accountability, service, and leadership. We empower our associates to grow professionally while delivering exceptional experiences for our guests and outstanding results for our owners.

Whether you're beginning your hospitality career or bringing years of industry experience, you'll find opportunities to grow your career with one of the hospitality industry's most respected management companies.

Hotel Equities is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace where every associate is respected, valued, and empowered to succeed.

Please note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this position. Responsibilities may evolve based on business needs.