PM Server - Crowne Plaza KC Downtown - Kansas City, MO

Hotel Equities; Kansas City (MO); On-site; USD 9,092 - 12,949; Part time

Benefits offered by this job

Medical/Dental/Vision

Vacation & Holiday Pay

401(k)

Flexible schedule

Employee discounts

Job summary

A hospitality management company is seeking a PM Server for the Crowne Plaza in Kansas City, MO. Responsibilities include providing exceptional food service, greeting guests warmly, and ensuring guest satisfaction. The ideal candidate will have a high school diploma, strong communication skills, and a willingness to work flexible hours including nights and weekends. Competitive pay at $8.00 per hour, along with comprehensive benefits including medical, paid time off, and discounts throughout the portfolio.

Qualifications

• Ability to maintain a neat, clean and well-groomed appearance.
• Regular attendance is essential for successful performance.
• Flexibility to work varying schedules according to hotel business needs.

Responsibilities

• Provide prompt and courteous food service to restaurant customers.
• Greet every guest with a smile and positive attitude.
• Take guests' food and drink orders accurately and promptly.

Skills

Strong communication skills

Problem-solving abilities

Customer service orientation

Flexible schedule

Education

High School diploma or equivalent

Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable PM Server for the Crowne Plaza KC Downtown in Kansas City, MO.

Job Purpose

Under general supervision, provides prompt and courteous food service to restaurant customers. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

Responsibilities

• Responsible for greeting every guest with a smile and positive attitude
• Prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes.
• Ensures that all guests are dealt with in a professional, consistent manner. Ability to diplomatically handle difficult situations and people.
• Take guests' food and drink orders and ensure that all orders are accurate and brought to each table in a timely manner
• Assist with setting tables and rearranging tables to accommodate larger parties
• Provide a safe working environment by ensuring compliance with safety programs, health department requirements, and job safety analysis.
• Maintain and enforce sanitation laws and safety standards with anyone entering the kitchen and restaurant area.
• Follow all applicable Company Standard Operating Procedures

Qualifications and Requirements

High School diploma / Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following

• All associates must maintain a neat, clean and well-groomed appearance per Company Standards
• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings are required.
• Upon employment, all associates are required to fully comply with the Company’s rules and regulations for the safe and effective operation of the hotel facilities. Associates who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment

Other

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance

• $8.00 per hour
• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program