Server (Part-Time), Lounge - Conrad Indianapolis

Hilton; Indianapolis (IN); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Server to join their Food and Beverage Team. This part-time role offers an exciting opportunity to work in a luxury environment, serving guests and ensuring exceptional dining experiences. As a Server, you will be responsible for taking orders, delivering food and beverages, and maintaining a well-stocked serving station. The ideal candidate will demonstrate strong customer service skills, adaptability, and a commitment to teamwork. Join a renowned hospitality company that values its team members and provides a supportive work atmosphere.

Qualifications

• Strong customer service skills and ability to respond to guest requests.
• Knowledge of menu items and restaurant promotions.

Responsibilities

• Serve food and beverages to guests while ensuring satisfaction.
• Take and input orders accurately in the point-of-sale system.

Skills

Customer Service

Adaptability

Teamwork

Dependability

Tools

Point-of-Sale System

Job description

Conrad Indianapolis is looking for a Server to join the Food and Beverage Team! This is an amazing opportunity to grow your career in a Fortune 500 company within a sophisticated luxury brand.

As the city's first true luxury hotel and only Forbes recommended hotel in the state, this 23-story tower has 241 rooms, 15,000 square feet of banquet space, and 3 food and beverage outlets. This includes The Capital Grille, Tastings - Wine Bar & Bistro, and in-room dining.

Classification: Part-Time

Shift: Various – must be available to weekdays, weekends, and holidays.

What will I be doing?

As a Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Respond to guest requests in a timely, friendly and efficient manner.
2. Ensure knowledge of menu and restaurant promotions and specials.
3. Take guest food and/or beverage orders and input orders in appropriate point-of-sale system.
4. Retrieve and deliver food and beverage orders in a timely manner.
5. Ensure guest satisfaction throughout the meal service.
6. Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.
7. Ensure serving station is well-stocked at all times.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision