Server (Part-Time) Hotel Indigo

The St Joe Company; Panama City (FL); On-site; USD 20,664 - 27,552; Part time

Job summary

The St Joe Company in Panama City, Florida, is looking for a part-time server to provide exceptional dining experiences to guests. The ideal candidate will ensure food is prepared correctly, serve meals with a friendly demeanor, and maintain excellent customer service.

Responsibilities include taking orders, handling payments, and maintaining cleanliness. Candidates should be at least sixteen years old, with previous serving experience preferred. Join us for a rewarding opportunity in a dynamic restaurant setting.

Qualifications

• Must be at least sixteen years old (at least 18 years old to serve alcoholic beverages).
• Previous experience as a server preferred.
• Ability to read, write, speak, understand, and communicate in basic English preferred.

Responsibilities

• Ensure that food is prepared correctly and to customers' satisfaction.
• Serve food and beverages to guests in a friendly, timely manner.
• Take food and beverage orders.

Skills

Customer service skills

Communication in English

Teamwork

Tools

Point-of-sale systems

Job description

Job Details Job Location: Hotel Indigo - Panama City, FL 32401 Position Type: Part Time

Job Summary

The role of a server is to serve all guests and/or members and take care of their needs and requests as it pertains to their dining experience. You are also responsible for bringing the guests and/or members incredible customer service by menu and product knowledge, completing correct orders, timely/friendly service, and anticipating and accommodating any and all of the guests and/or members needs.

Primary Responsibilities & Essential Functions

• Ensure that food is prepared correctly and to customers' satisfaction as well as company standards; return incorrect or improperly cooked orders to kitchen.
• Serve food and beverages to guests as per the restaurant’s standards in a friendly, timely and efficient manner.
• Ensure that the guests have a pleasant dining experience.
• Obtain complete knowledge about ingredients, flavors and suggestions about menu items.
• Inform guests about special items for the day and menu changes.
• Take food and beverage orders.
• Collect plates and clear the table as customers finish their meals.
• Obtain revenues, issue receipts, accept payments.
• Perform basic cleaning tasks as needed or directed by supervisor.
• Complete pre-shift and post-shift duties including setup and teardown of certain stations.
• Perform all other duties as assigned.

Qualifications

• Must be at least sixteen years old (at least 18 years old to serve alcoholic beverages).
• Previous experience as a server preferred.
• Must successfully complete food safety, alcohol & job training.
• Ability to read, write, speak, understand, and communicate in basic English preferred.
• Knowledge of special diets to ensure safety of guests when ordering food.
• Basic knowledge of spirits, beer, wine & beverages.
• Ability to work well in a team environment.
• Excellent interpersonal and customer service skills.
• Well-organized with ability to take and place food and beverage orders accordingly.
• Ability to operate point-of-sale systems.
• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest standards.
• Ability to interact with guests in a pleasant, friendly way.
• Ability to multi-task and manage multiple guests at a time.

Physical Demands

• Standing for extended periods, walking, bending, kneeling and stooping.
• Must be able to lift up to 25 lbs.
• Must be able to safely deliver food and drinks on different surfaces.

Working Conditions

• Exposure to slippery surfaces and stairs depending on location.
• Indoor and/or outdoor.
• Exposure to extreme heat and cold depending on season and location.
• Potential exposure to naturally occurring environmental factors such as wind, rain, red tide, etc.
• Possibility to work 11+ hour shifts.

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.