Server (on-call)

Frank Residences; South San Francisco (CA); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

403(b) plan

PTO

Tuition reimbursement

Commuter benefits

Shuttle service

Résumé du poste

Frank Residences is seeking a Server to deliver exceptional dining service to residents in the dining room and at events. You will serve food and beverages in a friendly, professional manner while upholding high standards of customer service and hospitality.

You will work as part of a collaborative team, maintain cleanliness, and support banquet or catering events as needed. The role offers comprehensive benefits and opportunities for growth within our senior living community.

Qualifications

• High school diploma preferred.
• Experience in hotel, restaurant, club, senior living community, or fine dining is preferred.
• Ability to read, write, understand, and follow instructions in English.
• Ability to communicate effectively with residents, guests, visitors, and team members.
• Professional, courteous, tactful, and service-oriented demeanor.

Responsabilités

• Set tables and maintain workstations in a clean, organized manner.
• Take food and beverage orders and provide prompt service to residents and guests.
• Deliver food and beverages accurately and efficiently.
• Clear dishes and reset tables for the next seating.
• Answer questions regarding menu items and dining options.
• Assist with plating and portioning of appetizers, salads, soups, beverages, and desserts as needed.
• Maintain high level of customer service and hospitality for residents and guests.
• Welcome residents and guests in a professional and friendly manner.
• Anticipate needs and respond promptly to requests.
• Maintain safe and sanitary conditions in all work areas.

Connaissances

Customer service

Team collaboration

English proficiency

Hospitality

Formation

High school diploma

Description du poste

Nestled in San Francisco's Excelsior neighborhood on a nine-acre campus, the San Francisco Campus for Jewish Living (SFCJL) is the leading senior services organization in Northern California. Our continuum of care includes: the Frank Residences assisted living and memory care; the Jewish Home and Rehabilitation Center, offering long-term skilled nursing, short-term rehabilitation, an acute geriatric psychiatric unit for adults over the age of 65; and our Foundation.

Founded in 1871 and formerly known as the Jewish Home, our legacy grounds us as our vision propels us forward. Today, we've evolved to support more than 2,500 older adults each year through innovative, comprehensive programs rooted in the Jewish values of compassion, community, and excellence. We are equally proud of our inclusive culture, where 950 team members of diverse faiths and backgrounds work together in shared purpose.

WHY WORK WITH US

• Competitive compensation and comprehensive benefits
• Meaningful work that positively impacts the lives of older adults every day
• Inclusive community, welcoming to all (you do not need to be Jewish to live or work here)
• Supportive, team-oriented environment
• Opportunities for professional growth and development
• Collaborative leadership focused on enhancing the employee experience

POSITION SUMMARY

As a Server, you will provide exceptional dining service to residents and guests in the dining room and at banquet or catering events. You will serve food and beverages in a friendly, professional, and efficient manner while maintaining high standards of customer service, sanitation, and hospitality. This role helps create a welcoming dining experience that meets and exceeds resident and guest expectations.

KEY RESPONSIBILITIES

• Set tables and maintain assigned workstations in a clean, organized, and orderly manner.
• Take food and beverage orders and provide prompt, courteous service to residents and guests.
• Deliver food and beverages accurately and efficiently.
• Clear dishes during and after meal service and reset tables for the next seating.
• Answer resident and guest questions regarding menu items and dining options.
• Assist with plating and portioning of appetizers, salads, soups, beverages, and desserts as needed.
• Maintain a high level of customer service and hospitality for residents and their guests.
• Welcome and acknowledge all residents and guests in a professional and friendly manner.
• Anticipate resident and guest needs and respond promptly to requests.
• Report concerns, service issues, or resident complaints to the Dining Room Manager.
• Maintain safe and sanitary conditions in all work areas in accordance with food safety regulations and department standards.
• Maintain personal hygiene standards and comply with department dress code requirements.
• Complete assigned cleaning and side-work duties.
• Perform opening and closing duties, including vacuuming, refilling table condiments, and ensuring tables and chairs are properly arranged.
• Assist food runners and kitchen staff with food delivery as needed.
• Maintain knowledge of table assignments, station numbers, room capacity, hours of operation, and proper table setups.
• Assist with banquet, catering, and special event service as assigned.
• Attend in-service training and education sessions as required.
• Participate in resident association and food committee meetings when requested.
• Support the Dining Room Manager and other food service areas as needed.
• Consistently maintain a clean, organized, and professional dining environment.
• Perform other duties as assigned.

REQUIRED QUALIFICATIONS

• High school diploma or equivalent preferred.
• Previous experience serving in a hotel, restaurant, club, senior living community, or fine dining environment preferred.
• Ability to read, write, understand, and follow instructions in English.
• Ability to communicate effectively with residents, guests, visitors, and team members.
• Ability to explain menu items, answer questions, coordinate meal service, and accommodate special requests.
• Ability to work collaboratively with residents, guests, families, supervisors, and coworkers.
• Strong customer service and interpersonal skills.
• Professional, courteous, tactful, and service-oriented demeanor.

PHYSICAL REQUIREMENTS

• Ability to work indoors and outdoors as needed.
• Ability to stand and walk for the duration of the shift.
• Ability to lift and carry up to 25 pounds independently.
• Ability to push and pull bus carts weighing up to 50 pounds independently.
• Ability to bend, stoop, reach, and maintain balance throughout the workday.
• Fine motor skills with good visual and auditory acuity.

OUR INVESTMENT IN YOU

Comprehensive benefits, including Medical, Dental, and Vision coverage; a 403(b) Retirement Plan; Paid Time Off (PTO); Tuition Reimbursement; Commuter Benefits; and Weekday Shuttle Service to and from Glen Park BART Station.

The San Francisco Campus for Jewish Living is committed to fostering a diverse, equitable, and inclusive workplace. We provide equal employment opportunities to all qualified individuals without regard to race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, veteran status, genetic information, disability, or any other characteristic protected by applicable law.