Server- Preston & Royal

Fish City Grill; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Fish City Grill is hiring a Server in Dallas, TX, to deliver outstanding hospitality and food and beverage service in a fast-paced setting. You will engage with customers, take accurate orders, and ensure timely, warm experiences across the dining area.

The role requires 18+ years, strong communication, multitasking ability, and teamwork, with a commitment to cleanliness and safety standards across all duties.

Qualifications

• High school degree or GED preferred.
• 18 years of age or older.
• Strong reading, writing, mathematical and communication skills.
• Able to interact professionally with other Customers and Team Members.
• Able to handle multiple tasks in a fast-paced environment.
• Good judgment and decision making abilities.

Responsibilities

• Provide excellent hospitality and service to customers.
• Take accurate orders using the POS system.
• Maintain a clean, organized dining area and service station.
• Engage with customers to ensure a great dining experience.
• Adhere to safety, beverage service, and cash handling standards.

Skills

High school diploma

Age 18+

Communication skills

Team interaction

Multi-tasking

Judgment and decision making

Education

High school diploma or GED

Job description

Job Details

Job Location: FCG Preston - Dallas, TX 75230

Job Category: Server

Job Overview

Responsible for providing excellent hospitality, awesome service, craveable food and/or beverage in a fun, clean atmosphere to the Customer according to the standards and expectations.

Primary Responsibilities

• Live by a servant leadership philosophy to always serve others first.


• Understand, and comply with all Company policies, procedures, and operating standards.


• Understand, and comply with all federal/state/local laws and ordinances.


• Maintain energy, enthusiasm, passion and P.R.I.D.E. throughout the shift.


• Provide every Customer with an awesome first, next and last great experience.


• Always have a “do whatever it takes” personality.


• Smile and welcome all Customers you encounter.


• Hold doors open for Customers.


• Pull out chairs for female Customers.


• Engage Customers in conversation throughout their experience (when appropriate).


• Accommodate and meet special needs of Customers (senior citizens, large parties, business meetings, etc.).


• Utilize genuine salesmanship techniques during Customer interactions.


• Possess an extensive knowledge of all food, serious seafood, chalkboard specials and beverage selections, including a deep understanding of the appropriate questions to ask when a Customer orders a particular food or beverage item.


• Place accurate orders using the POS.


• Deliver food/beverages to Customers with a sense of urgency, delivering hot food hot, cold food cold; pre-bus as needed.


• Manage a section of tables during each shift as though it were your own business.


• Maintain a clean and organized section, service station, and dining room.


• Adhere to a responsible beverage service requirements.


• Adhere to cash handling policies.


• Perform secondary responsibilities.


• Assist Busser by clearing and/or wiping tables.


• If you are not serving someone, serve someone who is.


• Assist Bartenders by stocking glassware, ice, garnishes, etc.


• Complete assigned opening, ongoing, and closing sidework.


• Maintain a safe, sanitary, and secure environment at all times.


• Notify a Manager of all Customer complaints.


• Remain calm at all times.


• Perform any other tasks or duties as assigned by a Manager.

Required Skills

• High school degree or GED preferred.


• Eighteen years of age or older.


• Good reading, writing, mathematical and communication skills.


• Able to interact professionally with other Customers and Team Members.


• Able to handle multiple tasks in a fast-paced environment.


• Good judgment and decision making abilities.

Physical Requirements

• Must be able to spend 100% of working time standing, walking, and reaching.


• Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.


• Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces.


• Climbing and ascending or descending ladders, stairs, and ramps.


• Must be able to carry loads greater than 50 pounds frequently.


• Must be able to communicate clearly with our Customer in the primary language of the restaurant.


• Hearing sounds at normal speaking levels with or without correction.


• Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.