Server - NESSO, Indianapolis

Cunningham Restaurant Group; Indianapolis (IN); Presencial; USD 21.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tips

Descripción de la vacante

Cunningham Restaurant Group is seeking a server for NESSO in Indianapolis. The role involves delivering exceptional guest service, taking orders accurately, serving food and drinks promptly, and maintaining a clean dining area in a fast-paced environment. Prior upscale dining experience and strong communication are highly valued.

The position accommodates full-time or part-time shifts with tips and opportunities for advancement within CRG’s restaurant group.

Formación

• Upscale dining service experience preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and commitment to service excellence.

Responsabilidades

• Greet guests warmly and assist with menu selections.
• Take accurate orders and input into POS system.
• Serve food and beverages promptly with presentation standards.
• Maintain cleanliness and organization of dining area.
• Collaborate with kitchen and bar staff for smooth operations.
• Promote daily specials and upsell items to enhance guest experience.

Conocimientos

Upselling

Customer service

Communication

Teamwork

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Server - NESSO, Indianapolis

NESSO server tipped full-time or part-time Front of House NESSO, Indianapolis, IN, US

Since 1997, Mike Cunningham, owner of Cunningham Restaurant Group (CRG), has created an array of unforgettable dining experiences for guests. From its humble beginnings in Brownsburg, Indiana to a growing tri-state restaurant group, CRG represents a steady beat of expansion and innovation fueled by a commitment to community impact. Our vision is reflected in forty restaurants…eighteen concepts… and sustainable, consistent growth.

Job Overview: As a Server, you play a crucial role in ensuring a positive dining experience for our guests. You are responsible for providing exceptional customer service, taking orders accurately, serving food and beverages promptly, and maintaining a clean and organized dining area. Your friendly and attentive demeanor will contribute to the overall success of our restaurant.

Key Responsibilities:

1. Customer Service:

• Greet guests warmly and make them feel welcome.
• Assist guests with menu selections and provide detailed information about food and beverage offerings.
• Ensure prompt and courteous service throughout the meal.
• Address any customer inquiries, concerns, or special requests with professionalism and enthusiasm.

2. Order Management:

• Accurately take food and beverage orders from guests.
• Input orders into the restaurant's POS (Point of Sale) system.
• Double-check orders for accuracy before submitting them to the kitchen.
• Coordinate special requests and dietary restrictions with the kitchen staff.

3. Food and Beverage Service:

• Serve food and beverages promptly and according to established presentation standards.
• Perform tableside tasks, such as wine presentations, bread and oil service, and water service.
• Promote additional items, such as wine pairings, specialty cocktails, or dessert selections to enhance overall dining experience.
• Monitor guests' needs and promptly refill drinks, clear empty plates, and provide additional items as requested.
• Ensure that all meals are served correctly, with the appropriate condiments and accompaniments.

4. Cleanliness and Organization:

• Set up and clean tables before and after guest use.
• Ensure the dining area is clean, well-maintained, and properly stocked with utensils, napkins, and condiments.
• Assist in overall restaurant cleanliness, including helping with dishwashing and cleaning tasks as needed.

5. Teamwork:

• Collaborate effectively with kitchen staff, bartenders, and other servers to ensure smooth and efficient restaurant operations.
• Communicate guest feedback and special requests to the appropriate team members.

6. Upselling and Promotion:

• Promote daily specials, desserts, and beverages to increase sales.
• Suggestively sell additional items or upgrades to enhance the guest experience.

7. Compliance:

• Adhere to all health and safety guidelines, including food safety regulations.
• Follow company policies and procedures regarding alcohol service and guest conduct.
• Handle cash and credit card transactions accurately and securely.

Qualifications:

• Previous upscale dining service experience is preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and a commitment to maintaining a high level of service excellence.
• Ability to work in a fast-paced and high-pressure environment.
• Team player with a positive attitude.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of wine and spirits is a plus.

Physical Requirements:

• Must be able to lift trays of food and beverages.
• Ability to stand, walk, and carry trays for extended periods.
• Ability to bend, stoop, and reach as necessary.
• Flexibility to work evenings, weekends, and holidays.

CRG offers competitive compensation, including tips, and opportunities for advancement within our restaurants.

At Cunningham Restaurant Group, we embrace diversity and uphold equal opportunities for all. Our commitment to fairness and inclusivity reflects 'our core values of Connection, Honesty, Ownership, Respect, Fairness, Kindness, and Opportunity.'We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please join us in fostering an environment where everyone is valued and respected.