Server Neighborhood Pubs

Pelican Pub & Brewery; Yachats (OR); On-site; USD 18,000 - 25,000; Full time

Job summary

Pelican Brewing Company in Yachats is hiring a Neighborhood Pub Server for our brand-new location opening in September. You will create memorable guest experiences with a friendly, efficient service style in a high-energy, beer-focused environment.

Responsibilities include greeting guests promptly, taking orders, and delivering food and drinks while coordinating with team members. A positive attitude, OLCC and Food Handler certifications are preferred, with shifts including nights and weekends.

Qualifications

• Front-of-house experience required.
• Knowledge of beer and cocktails preferred.
• Reliable and friendly with strong communication.
• Able to stand and move for long periods and carry trays.

Responsibilities

• Greet guests within 1 minute of seating.
• Take and deliver orders promptly and accurately.
• Deliver food and beverages and ensure guest satisfaction.
• Work with FOH/BOH to resolve issues and keep service smooth.
• Maintain knowledge of Pelican menu items and community events.
• Remain calm and efficient in a fast-paced environment.
• Assist other staff as needed and uphold service standards.

Skills

FOH Experience

Cash Handling

Beer & Cocktail Knowledge

Physical Stamina

Night/Weekend/Holiday Shifts

Customer Service

Team Collaboration

Education

OLCC Certification

Food Handler’s Certification

Job description

Server Neighborhood Pubs

Pelican Brewing Company Yachats, Oregon, United States

About this position

We're opening a brand-new location in Yachats, OR, and we're building our founding team ahead of our September opening. If you're passionate about craft beer, love creating memorable guest experiences, and thrive in a laid-back, high-energy environment, we'd love to meet you and have you help bring this exciting new location to life!

Summary of the Position: Neighborhood Pub Server

Being of service to facilitate memorable moments, meaningful connections, inspiring loyalty and creating a reputation of excellence in hospitality by providing positive, personable interactions with our guests and our co-workers. To maintain expert knowledge of food and beverage menus and our local areas and attractions and provide a superior level of service to our guests while maintaining speed and efficiency. This is a tip share.

Key Accountabilities:

• Responsible for providing exemplary guest service, communicating effectively and efficiently with FOH and BOH.
• Understands the importance of being hospitable, friendly, and communicative with guests to ensure a positive dining experience at the Pelican.
• Communicate effectively with team to streamline communication about any ticket issues or menu changes throughout shift.
• Responsible for greeting guests as they sit down within 1 minute of guests seating themselves.
• Responsible for taking orders, delivering food and beverages to your assigned section promptly and accurately, ensuring timely service and guest satisfaction. This is may not be limited to only your assigned section. Being a team player is a must!
• Removes dishes after each course and glasses from tables.
• TEAMWORK is a must!
• Can work in a fast-paced environment and remain calm and agile when faced with challenges.
• Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
• Assists other service personnel as needed.
• Performs all duties in accordance with the Family of Companies and Pelican customer service standard.
• Maintains knowledge and provides information to guests of Pelican menu items, events, and community involvement.
• Other duties to be assigned as requested
• You may be responsible for working additional position as business needs

Requirements:

Preferred Skills and Experience:

• Two years of Front of House restaurant experience
• Cash handling knowledge and experience
• OLCC Certification and Food Handler’s Certification
• Professional and positive attitude
• Knowledge of beer and cocktail programming
• Physical endurance to move quickly and ability to carry large trays
• Job requires possible nights, weekends, holidays shifts.
• Performs all duties in accordance with the Family of Companies and Pelican customer service standard.
• Able to work on your feet for at least 8 hours
• Must be able to bend, kneel, stoop, reach, and squat on a frequent basis to receive and store stock, supplies and equipment.
• Must be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust, and smoke.
• Ability to resolve complaints as he/she becomes aware of them, notifying the manager of any complaints received.
• Assists other personnel as needed.

Salary Information

$15.55 - $15.55Hourly Wage