Server-Magnolia-Seasonal

Pinehurst, LLC.; Pinehurst (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Pinehurst, LLC. in Pinehurst, NC is seeking a hospitality associate to serve meals to our Members and Guests. You will present menus, answer questions, and suggest options to enhance the dining experience.

You will relay orders to the kitchen, deliver courses, stock stations, greet guests by name, and maintain accurate station accounting. This role requires a high school diploma or GED and at least 3 months related experience.

Qualifications

• High school diploma or GED required; minimum 3 months related experience or equivalent.
• Experience in food and beverage service is preferred.
• Knowledge of menu items and prices is essential.

Responsibilities

• Present menu and answer questions to guests.
• Relay orders accurately to the kitchen and serve courses.
• Greet Members/Guests by name and provide friendly service.
• Deliver and refill food and beverages efficiently.
• Maintain station readiness and stock supplies as SOP.
• Attend required training and staff meetings.
• Work at various outlets and holidays as needed.

Skills

Customer service

Menu knowledge

Communication

Multi-location availability

Suggestive selling

Education

High school diploma or GED

3 months related experience

Tools

Infogenesis system

Job description

SUMMARY:

This position primary responsibility is to serve meals to our Members/Guests.

EDUCATION and/or EXPERIENCE:

High school diploma or General Education Diploma (GED) and a minimum of 3 months related experience; or equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Present menu, answers questions, and makes suggestions regarding food, Beverages, Wines and service.
• Relays order accurately to kitchen and serves courses from kitchen and service bars.
• Perform assigned side work.
• Stock credenzas to SOP.
• Greet Member/Guest in a timely, friendly, professional manner. Use Member/Guest's name at least three times during service period.
• Efficiently delivers and serves food and/or beverage orders.
• Station restocked for next meal.
• Check out with supervisor.
• Knowledgeable of menu items, preparation and prices.
• Responsible for the financial accounting of each station according to established procedures.
• Proper use of Infogenesis system.
• Responds to and informs supervisor of any Member/Guest questions, complaints and suggestions or maintenance issues.
• Attend Resort training classes as required.
• Attend outlet staff meetings as scheduled.
• In this position you will be expected to be available to work in various locations of Food and Beverage outlets depending on business levels. In addition, you will be expected to work holidays wherever needed even if your primary outlet is closed.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Employee has the following requirements: ability to stand and walk, use hands and fingers to handle and feel, reach with hands and arms, talk, hear, taste and smell. The Employee occasionally is required to balance and stoop, kneel or crouch. The employee is occasional required to lift and/or move up to 50 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.