Server - Leinie Lodge & Beer Garden

Xfinity Live!; Baltimore (MD); On-site; USD 5,000 - 21,000; Part time

Job summary

A popular hospitality venue in Baltimore is seeking an energetic Server to provide outstanding service to guests. Responsibilities include taking orders, serving food and drinks, and monitoring guest behavior. The ideal candidate has at least 1 year of experience in a fast-paced environment, excellent communication skills, and a positive attitude. This position offers an hourly rate of $3.63 plus tips, with the potential for a rewarding career in the food and beverage industry.

Qualifications

• At least 1 year of serving in a fast-paced food and beverage venue.
• Must be courteous, pleasant, and good natured.
• Reading and writing abilities for taking orders and completing paperwork.

Responsibilities

• Greet guests and take beverage and food orders promptly.
• Serve cocktails and menu items to guests; upsell when possible.
• Monitor alcohol consumption and guest behavior.

Skills

Fluent English

Knowledge of liquor brands

Strong communication skills

Basic math skills

Education

Alcohol awareness certification

Food service permit

Job description

Leinie Lodge & Beer Garden embraces the bold spirit of pride, celebration, authenticity, and community of the North Woods of Wisconsin. Born from a -six-generation family culture, the beer, and now restaurant, showcase the finest in ingredients and hospitality. Located at the entrance of Power Plant Live!, Leinie Lodge & Beer Garden occupies a glass pavilion, complete with retractable roof, and glass garage doors allowing guests to flow freely to the beer garden featuring lawn games and an outdoor fireplace. Pouring over 30 specialty draft brews, we have become the meeting place for downtown Baltimore. Leinie Lodge & Beer Garden is the perfect place to celebrate, socialize, or just relax with great food and great beer. Join us out here!

Server Responsibilities include, but are not limited to:

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Server Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non‑alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following:

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.

This is a tipped position. The hourly rate is $3.63 + tips.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.