Server, In Room Dining - Signia by Hilton Atlanta

Hilton; Atlanta (GA); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Hilton in Atlanta is seeking a friendly Room Service Server to brighten guests' stays with attentive food and beverage service. You will set up trays, take orders by phone, deliver meals to rooms or meeting spaces, and process payments while upholding health, safety, and alcohol-service standards.

This role requires a welcoming attitude, teamwork, and a commitment to hospitality excellence in a fast-paced hotel environment.

Formación

• Guest service experience or strong customer-facing skills.
• Ability to take orders accurately and handle payments.

Responsabilidades

• Delight guests with a friendly attitude and proactive service.
• Set up room service trays and tables in advance for timely delivery.
• Take guest orders and respond to room service calls.
• Deliver meals to guest rooms or meeting spaces with care.
• Present checks, collect payments, and balance transactions.
• Maintain health, safety, sanitation, and alcohol awareness standards.

Conocimientos

Guest Service

Food & Beverage

Phone Etiquette

Descripción del empleo

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Room Service Server , you're not just delivering food and beverage orders - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience special
• Prepare for seamless service: Set up room service trays and tables in advance for timely order delivery
• Take guest orders: Assist with order-taking tasks and respond to room service phone calls
• Deliver with care: Retrieve food and beverage orders and deliver to guest rooms or meeting rooms
• Process transactions: Present checks to guests, collect payments, and return signed checks to the order taker
• Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.