Server Holiday Inn AM Shift

InterContinental Hotels Group; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a renowned hospitality group as a Restaurant Server, where your role will be pivotal in crafting unforgettable dining experiences. You will engage with guests, recommend delicious food and drink options, and ensure that every meal meets high standards of quality and presentation. This position requires a blend of physical stamina and excellent communication skills, as you will be lifting and serving while maintaining a welcoming atmosphere. If you have a passion for service and a desire to create lasting memories, this is the perfect opportunity for you to shine in the hospitality industry.

Qualifications

• Ability to lift up to 50lbs and perform physical tasks.
• Strong communication skills and a warm demeanor.

Responsibilities

• Create memorable dining experiences for guests.
• Maintain cleanliness and safety standards in the restaurant.
• Assist with kitchen duties and guest queries as needed.

Skills

Lifting and carrying heavy objects

Reading and writing

Basic mathematics

Flexibility in scheduling

Compliance with food handling laws

Effective communication

Job description

Hotel: Cleveland Clinic (CLEEA), 8650 Euclid Avenue, 44106

Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Restaurant Server, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.

Key Accountabilities

1. Make each meal a feast for the eyes and treat for the taste buds. With your own signature flare, you’ll turn our high standards into memorable meals for every guest.
2. Own your kitchen – keep on top of supplies and equipment, and minimise waste.
3. Tell your supervisor or duty manager about any unsafe equipment, low supplies or safety incidents.
4. Help create a safe space by following our safety procedures and wearing necessary protective equipment.
5. Be cleaner than clean – meet or exceed local cleanliness and hygiene laws.
6. Help with washing up and other kitchen duties when needed.
7. Give guests a better experience by helping with any queries or advice.
8. Wear your uniform with pride.
9. Take on other ad-hoc duties when the whole team needs to pull together.

Key Skills & Experiences

1. Strong – sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
2. Literate – you’ll need a good grasp of reading, writing and basic maths.
3. Flexible – night, weekend and holiday shifts are all part of the job.
4. Compliant – as well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language.
5. Articulate – a great communicator, you’ll be warm, welcoming and easy to talk to.

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