Server - Heartwood House| Full-time

Hyatt Hotels Corporation; Cedar Creek (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a vibrant team at an esteemed restaurant within a beautiful resort, where your role as a Food and Beverage Server will be pivotal in delivering exceptional dining experiences. This position not only emphasizes customer service but also offers opportunities for career growth and development. You will be the face of the restaurant, ensuring guests feel welcomed and satisfied while adhering to high standards of service and hygiene. With a supportive work environment and numerous perks, this is a fantastic opportunity to advance your career in the hospitality industry.

Benefits

Career Growth and Advancement

Affordable Benefits after 30 days

Free Hyatt Room Nights

Discounted Room Nights

Free Parking

Paid Time Off

Financial Perks

Employee Assistance

Employee meals

Tuition Reimbursement

Qualifications

• Desire to satisfy customer needs in a fast-paced environment.
• Refined verbal communication skills are essential.
• TABC & Texas Food Handler certification is required.

Responsibilities

• Greet guests warmly and take orders accurately.
• Serve food and drinks promptly while ensuring guest satisfaction.
• Maintain hygiene and safety standards in the dining area.

Skills

Customer Service

Verbal Communication

Physical Stamina

Cash Handling

TABC Certification

Food Safety Knowledge

Job description

Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks pay off.

At Heartwood House Restaurant, located within the beautiful Hyatt Lost Pines Resort, we pride ourselves on creating unforgettable dining experiences. As a Food and Beverage Server, you will be the face of our restaurant, delivering exceptional service and crafting unforgettable moments for our guests. Your role will include:

1. Warmly greeting guests and making them feel welcome from the moment they arrive.
2. Taking orders with a smile and ensuring accuracy to meet our guests’ preferences.
3. Serving delicious food and refreshing drinks promptly and professionally.
4. Ensuring guest satisfaction by anticipating their needs and providing attentive service.
5. Maintaining hygiene and safety standards to create a clean and safe dining environment.
6. Keeping your station organized and ready for the next guest.
7. Handling cash and payments efficiently and accurately.

This position requires open availability, including weekends and holidays.

Why Join Us?

At Hyatt Regency Lost Pines, we believe in nurturing talent and providing opportunities for growth. We care for people so they can be their best.

Our colleagues enjoy:

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level.
• Affordable Benefits after 30 days – Comprehensive health coverage for you and your family. Full-time colleagues are eligible for medical, dental, vision, life, LTD, STD.
• Healthcare FSA – saves you money for medical expenses.
• Free Hyatt Room Nights – at Hyatt Hotels around the world for full-time & part-time colleagues.
• Discounted Room Nights – for you, your friends, and your family!
• Free Parking – convenient and cost-free parking for all our associates.
• Paid Time Off – Take the time you need to recharge and stay healthy.
• Financial Perks – 401(k) with company match & discounted employee stock purchase plan.
• Employee Assistance – 24/7 emotional support, legal guidance, personal & financial resources.
• Employee meals – in our cafeteria for full-time, part-time, and on-call colleagues.
• Tuition Reimbursement – Further your education with our support.
• Discounts at various retailers – at Headspace, Apple, AT&T, Verizon, and more!
• Colleague Recognition Programs – Be celebrated for your hard work and dedication.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Prior serving experience is preferred.
• Must be available to work weekend and holiday shifts.
• Must be available to work afternoon and evening shifts.
• Ability to stand for long periods of time.
• Must be 18 years of age or older.
• TABC & Texas Food Handler certification is required.