Server (Full Time)

Study Hotels; Chicago (IL); On-site; Full time

Job summary

Join a vibrant team at a renowned British Gastropub located within The Study at the University of Chicago. As a full-time Server, you'll provide exceptional hospitality and create memorable dining experiences for guests. This role offers a dynamic environment where you can engage with a diverse clientele while enjoying flexible scheduling and a supportive team atmosphere. With no late-night shifts and a focus on quality service, this position is perfect for individuals who thrive in a fast-paced setting. If you have a passion for hospitality and a cheerful demeanor, this opportunity is tailored for you!

Benefits

Hourly rate: $12.35 plus tips

Flexible scheduling

Complimentary shift meal

50% employee dining discount

Unmetered street parking

Comprehensive benefits package

Paid time off

Exclusive retail discounts

Qualifications

• 2+ years in fine dining or upscale casual environment required.
• Proficiency in English; a second language is a plus.

Responsibilities

• Provide exceptional hospitality and customer service to guests.
• Monitor guest satisfaction and respond to inquiries promptly.
• Assist team members to ensure seamless guest experiences.

Skills

Customer service

Interpersonal communication

Organizational skills

Flexibility

Education

High school diploma or GED

Tools

7Shifts

Job description

Truth be Told, our British Gastropub, located inside The Study at the University of Chicago in the beautiful Hyde Park, is currently seeking a full-time Server with open availability including weekends and holidays. Our hours of operation are seven days a week, 7AM to 10PM.

The front-of-house team provides genuine hospitality and the highest quality of service to our guests. The ideal candidate enjoys entertaining, meeting new people and has an engaging, vibrant personality that thrives in a team environment.

Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

To learn more about our concept, please visit our official website: Truth be Told.

Perks & Benefits

• Hourly rate: $12.35 plus tips
• Flexible scheduling through 7Shifts
• No late-night shifts, the restaurant closes at 10PM every day
• Complimentary shift meal
• 50% employee dining discount
• Unmetered street parking, no need for an expensive monthly parking pass
• Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life, and disability insurances
• Paid time off, and 8 paid holidays per year
• Exclusive discounts on major retail partners through LifeMart

Responsibilities

• Provide the highest and most efficient level of hospitality and customer service expected by our guests.
• Understand and improve dining service standards and guest relations. Monitor and observe guests' dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
• Explain menu items to guests, understand allergy concerns, and answer general inquiries. Maintain accurate knowledge of all menu items and beverage programs.
• Be a team player, assist others when and where necessary to ensure a seamless guest experience.
• Complete the setup and breakdown of a section, including detailed cleaning of work area and surrounding areas.
• Have a desire to build knowledge of traditional cooking, wine, beer, and cocktails.
• Maintain a safe and clean work environment.

Fundamentals

• Ability to maintain a friendly, cheerful, and courteous demeanor at all times.
• Education: High school diploma or general education degree (GED).
• Experience: 2+ years experience in a fine dining or upscale casual environment.
• Flexibility to work any shift, including evenings, weekends, and holidays.
• Excellent verbal and written interpersonal communication skills.
• Proficiency in English required. A second language is desirable.
• Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
• Ability to positively communicate and interact with all hotel departments.
• Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 40 lbs.
• Ability to stand for long periods indoors with a thematically climate-controlled workstation.
• Satisfactory completion of background check.
• Study Hotels is a drug-free workplace.

About Us

The Study at University of Chicago, the third property of the Study Hotels brand, is located on the Midway Plaisance in Chicago, Illinois. The 167-room hotel features a full array of suites, including our signature Study accommodations, a 100-seat Restaurant/Gastropub, 4,700 SF of banquet/meeting space including a 2,500 SF Winter Garden, specifically designed for social events, a state-of-the-art fitness center. The hotel offers discovery and connection areas for purposeful guest interaction, including active gallery space, cultural programming, and unique touches such as custom writing desks complete with postcards to encourage guests to connect with family and friends - postage free. Guest rooms and public spaces are filled with natural light with a bright, uplifting palette of textures and natural materials, reflective of contemporary residential living.

The Study: The Study at University of Chicago.

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.