Server: Front of house

The Butchers Son Inc; Chesapeake (VA); On-site; USD 17,000 - 28,000; Full time

Job summary

The Butchers Son Inc is seeking a friendly server to provide attentive service and create an exceptional dining experience for every guest in Chesapeake, Virginia. You will greet guests, explain menus, take orders, and ensure timely delivery of meals and drinks.

These responsibilities include handling payments, maintaining clean dining areas, and collaborating with kitchen and bar staff to meet guest needs. Previous cash handling or POS experience is beneficial.

Qualifications

• Clear, effective communication abilities.
• Basic knowledge of dining room and service procedures.
• Ability to handle money and operate a POS system.
• Ability to stand for long periods.
• Capability to lift and move trays weighing up to 25 pounds.

Responsibilities

• Welcome guests and provide friendly, attentive service.
• Inform guests of specials and menu changes.
• Make recommendations based on guest preferences.
• Take and enter orders into the POS system.
• Deliver food and beverages to tables promptly.
• Maintain clean service areas.
• Process payments and thank guests for their visit.
• Support teammates as needed to ensure smooth service.
• Attend scheduled staff meetings and contribute ideas.
• Assist bus staff with clearing and resetting tables.

Skills

Customer service

Effective communication

Cash handling

POS operation

Team player

Tools

POS system

Job description

Reports To: General Manager, Managing Partner, Service Manager

Summary of Position:

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again.

Duties & Responsibilities:

• Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Inform guests of specials and menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
• Deliver food and beverages from kitchen and bar to guests in a timely matter.
• Perform side work at the start and end of each shift as required by service station assignment.
• Maintain clean service areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
• Be ready and willing to assist fellow servers as situations arise.
• Be ready and willing to assist bus person with clearing and resetting tables.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Performs other related duties as assigned by the Kitchen Manager or manager-on-duty.

Qualifications:

• Be able to communicate clearly and effectively.
• Must have a basic knowledge of dining room and service procedures and functions.
• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.
• Be able to work in a standing position for long periods of time.
• Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.

The statements contained herein reflect general details as necessary to describe the principle functions of this position, the level of knowledge and skill typically required, and the general scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the work load, gain additional experience to further the individual’s professional development.

Equal Opportunity Employer