Server: Flexible Hours, Tips Eligible, Growth

The Cheesecake Factory Incorporated; City of Syracuse (NY); On-site; USD 14,740 - 22,041; Full time

Benefits offered by this job

Flexible scheduling

Discounts on meals

Paid time off

Medical coverage options

Training and career growth

Job summary

The Cheesecake Factory Incorporated in Syracuse, NY is seeking friendly servers to deliver attentive, efficient service in a fast-paced, high-volume setting. You will greet guests, take orders, guide menu selections, and ensure timely, accurate service using our POS system while maintaining spotless tables and warm hospitality.

This role offers tips, flexible full- or part-time schedules, paid time off, medical coverage options, and career growth through world-class training.

Qualifications

• At least 12 months serving experience in a full-service restaurant.
• Team player with strong communication and interpersonal skills.
• Ability to multitask and stay organized in a high-volume environment.
• Experience with payment processing and basic math skills.
• Dedicated, dependable, punctual, and reliable with a strong work ethic.

Responsibilities

• Warmly greet guests, creating a welcoming guest experience.
• Build rapport through casual conversation while providing attentive service.
• Orchestrate dining experiences in alignment with our defined service standards.
• Take and enter accurate orders using a POS system.
• Actively listen during guest interactions to anticipate needs.
• Share menu knowledge by making menu recommendations and answering questions about food allergies and ingredients.
• Guide guests in beer and spirit selections while demonstrating strong wine knowledge.
• Coordinate with the kitchen to ensure order accuracy and timely service.
• Deliver food and drinks with speed and a sense of urgency.
• Fill and refill beverages, clear tables, and manage multiple tables.
• Process payments accurately, including cash handling and credit/debit transactions.
• Follow instructions, procedures, and alcohol service guidelines.
• Demonstrate ownership of sidework and closing tasks to maintain cleanliness and organization.
• Work well under pressure with a positive, patient attitude

Skills

Serving experience

Communication skills

Multitasking

Payment processing

Basic math

Punctuality

Problem-solving

Hospitality focus

Team player

Tools

POS system

Job description

The Cheesecake Factory Incorporated in Syracuse, NY is seeking friendly servers to deliver attentive, efficient service in a fast-paced, high-volume setting. You will greet guests, take orders, guide menu selections, and ensure timely, accurate service using our POS system while maintaining spotless tables and warm hospitality.

This role offers tips, flexible full- or part-time schedules, paid time off, medical coverage options, and career growth through world-class training.