Server - Final Cut - PT

Hollywood Casino Toledo; Toledo (OH); On-site; USD 26,000 - 38,000; Full time

Job summary

Hollywood Casino Toledo is seeking hospitality staff to provide excellent guest service in a fast-paced casino environment. The role involves setting up and servicing the dining area, maintaining cleanliness, and collaborating with the culinary team to ensure a seamless guest experience.

Ideal candidates have a high school diploma or equivalent, six months of gourmet food service experience, and strong English communication.

Qualifications

• Six months experience in gourmet food service preferred.
• Knowledgeable of food and wine.
• Excellent interpersonal skills required.
• Good oral and written communication skills; fluent in English.
• Able to stand and walk for the entire shift.
• Able to lift up to 25 lbs.
• Compliance with safety and sanitation standards.

Responsibilities

• Interact with guests and co-workers in a helpful, positive, upbeat, and professional manner.
• Set up, stock, and service of assigned area; set, clean, and reset tables.
• Remove dirty dishes and transport to the dish area; monitor and replenish stock items.
• Refill water, coffee, condiments; carry orders to tables as needed.
• Maintain a clean and sanitized work station; ensure safety and regulatory compliance.
• Collaborate with the culinary team to ensure smooth workflow and customer satisfaction.

Skills

Interpersonal skills

Fluent English

Teamwork

Stress management

Regulatory compliance

Customer service

Communication (verbal/written)

Education

High school diploma or equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Interacting with guests and co-workers in a helpful, positive, upbeat, and professional manner
• Responsible for complete set-up, stocking and service of assigned area; sets, cleans, and resets tables
• Removing dirty dishes, glassware, flatware, and soiled linens from tables and countertops, transports to dish area
• Monitoring and replenishing of all stock items in assigned area in a neat, accurate and timely fashion
• Refilling water glasses, coffee cups, butter/condiments, bread, and carrying order to tables as needed
• Making coffee or tea as needed
• Ensuring assigned work area is neat, clean and sanitized throughout shift by wiping tables, counter areas, beverage stations, sinks, and sweeping and mopping floors as required to maintain a clean and safe work station
• Partnering with culinary team and server to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction
• Maintaining all equipment in proper fashion (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators
• Accountable for meeting or exceeding all State and company sanitation requirements (ServSafe)
• Adhering to regulatory, safety, departmental and company policies
• Supporting safety and accident prevention programs (non slip footwear, proper lifting)
• Presenting oneself as a Credit to Company and encourages others to do the same
• Performing all other related and compatible duties as assigned

BRING US YOUR BEST.

• High school diploma or equivalent
• Six months experience in gourmet food service preferred
• Knowledgeable of food and wine
• Must possess excellent interpersonal skills
• Good oral and written communication skills, must be fluent and literate in English
• Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in a fast-paced environment
• Able to stand and walk for entire shift
• Must be able to lift trays of food above shoulder level for a distance of up to fifty yards
• Tolerate areas of cold and high temperature in excess of 115 degrees
• Must be able to listen and respond to visual and aural cues
• Must be able to tolerate areas containing second hand smoke, high noise levels, and bright lights
• Successful or better performance against Performance Appraisal Standards
• Teamwork – ability to work collaboratively within the outlet for effective day to day operations
• Compliance with all regulatory, governmental, and safety requirements
• Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
• Knowledge of and compliance with department, property and company policies and procedures
• Maintain health department standards and regulations – inspection scores should be at or above standards. Cleanliness of restaurant
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer