Server - Emilias

Highgate; Fort Worth (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Highgate Hotels in Fort Worth is seeking a personable Server to join our busy dining team. You will greet guests, present menus, take orders, and deliver food and beverages with a warm, professional demeanor.

The ideal candidate has a passion for hospitality, knowledge of food and wine pairings, and the ability to explain ingredients clearly while maintaining accuracy and efficiency in a fast-paced environment.

Qualifications

• Exhibit food knowledge.
• Detail and define all ingredients on the menu, and recommend pairings.
• Display wine and beverage knowledge.
• Maintain accuracy of menu items across food and drinks.

Responsibilities

• Greet guests with a warm, personalized welcome at the table.
• Present menus, answer questions and suggest food/beverage pairings.
• Take orders according to prep times for seamless service.
• Collaborate with team to deliver food and beverages meeting guests' expectations.
• Engage guests to ensure satisfaction and gather feedback.
• Inquire about needs and assist during dining process to enhance service.
• Clean and reset dining areas for subsequent service.
• Refill service areas per departmental standards.
• Perform other reasonable duties as requested by leaders.

Skills

Food knowledge

Wine knowledge

Menu item details

Customer service

Job description

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.www.highgate.com

Location

Overview

In our pursuit of excellence, a fantastic opportunity has arisen for a talented and career driven Server who will demonstrate exceptional customer service skills, an immaculate presentation, a friendly attitude to work with in a very demanding and exciting environment. While the ideal candidate will have a solid experience, working in our restaurant will require an eagerness for learning and development.

Responsibilities

• Display a warm, personalized and caring welcome by greeting our guests upon arrival to their table.
• Present menus, answer questions and make personalized suggestions regarding food and beverage pairings.
• Place guest’s orders according to cooking and prep times, ensuring a seamless and impeccable service.
• Partner with team members to serve food and beverages that meet or exceed guests’ expectations.
• Communicate with guests to ensure their satisfaction and collect additional feedback and insights.
• Respond to additional guests requirements by inquiring of needs; observing dining process.
• Clean and set up the dining areas for the following service.
• Refill service areas according to the departments’ standards.
• Perform other reasonable job duties as requested by leader.

Qualifications

• Exhibit food knowledge.
• Must be able to detail and define all ingredients on the food menu, and recommend menu pairings accordingly.
• Must be familiar with cooking methods and prep times.
• Display wine and beverage knowledge.
• Must maintain accuracy of all items on the food, cocktail, beer, and wine menu.
• Organized and detail oriented with the ability to be flexible.
• Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds.