Server-Denver South

Barcelona Wine Bar; Colorado; On-site; USD 32,000 - 42,000; Full time

Job summary

Barcelona Wine Bar is seeking servers to deliver exceptional service, guide guests through the menu, and suggest wine pairings. You will work closely with the team to create a unique and memorable dining experience.

Responsibilities include greeting guests, ringing orders in Micros, processing payments, verifying IDs for alcohol, and maintaining a smooth, fast-paced service environment. Prior restaurant experience is not required and a willingness to learn is essential.

Qualifications

• High school diploma or equivalent required.
• Willingness to learn a new craft and acclimate to a fun culture.
• Prior restaurant experience is not required.
• TIPs Certification- CT/NY/MA/VA/FL Markets.
• ABC Certification- TN Market.

Responsibilities

• Direct guests to their seats and present the menu.
• Present guests with recommendations, including wine pairings.
• Work with back server to ensure guest needs are met.
• Ring in orders into Micros and process payments.
• Check ID to ensure minimum age for alcohol.
• Maintain tables through pre-bussing, marking, and clearing.
• Check with guests to ensure satisfaction and address problems.
• Attend to every guest need and reset tables for next seating.
• Set up food stations for large parties or shift changes.
• Answer phones for call-aheads or to-go orders and greet guests.

Skills

Menu knowledge

English communication

Attention to detail

Micros POS usage

Multitasking

Team player

Education

High school diploma or equivalent

TIPs Certification

ABC Certification

Tools

Micros POS

Job description

Description

The Server is responsible for providing exceptional service, taking orders, and delivering food to restaurant guests. Servers are expected to answer questions regarding the menu, and they work closely with other wait staff and kitchen staff to ensure that the shift is running smoothly. Servers offer suggestions and recommendations to guests, making for a unique and enjoyable dining experience. Servers never say no to guests, and are expected to go above and beyond for all guests.

Responsibilities

• Direct guests to their seats and present the menu
• Present the guest with recommendations, including wine pairings
• Work with the back server to ensure all of the guest's needs are met
• Ring in all orders into Micros and process payments
• Check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages
• Maintain tables through pre-bussing, marking and clearing with correct procedure
• Check with guests regularly to ensure that they are enjoying their meals and take action to correct any problems
• Attend to every need of the guest
• Reset tables with plates, napkins, glasses and silverware prior to service/seating
• Set up food stations to prepare for the next shift or for large parties
• Assist host by answering phones to take call-aheads or to-go orders, and by greeting, seating, and thanking guests
• Work diligently in order to achieve outstanding service quality
• Adapt to a fast-paced work environment

Skills

• Solid knowledge of the menu and culture of the restaurant
• Basic English reading and communication skills
• Strong attention to detail
• Understanding of Micros POS system-entering orders, processing payments
• Identification and prioritization of tasks to maintain tables
• Avid team player

Working Conditions

• Be able to stand on your feet for the entirety of a scheduled shift
• Have strong customer-service skills with an “above and beyond” attitude
• Must be able to work quickly in a confined area and stand for extended periods of time

Education/Experience

• High school diploma or equivalent is required
• Willingness to learn a new craft and acclimate to a fun culture
• Prior restaurant experience is not required
• TIPs Certification- CT/NY/MA/VA/FL Markets
• ABC Certification- TN Market